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Level 2 Certificate in the Principles of Care Planning

Our Level 2 Certificate in the Principles of Care Planning is an accredited qualification on which you will learn about your role in supporting the preferences and needs of individuals in relation to their care or support, the development and implementation of care plans and contributing to the review of these by observing, monitoring and reporting on the care activities you are responsible for.

The eight modules are theory based, provided as a remote learning opportunity with assignments, workbooks and resources provided.

Course Details

Qualification Name: Level 2 Certificate in the Principles of Care Planning (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/5130/5
Average time to completion: 8 to 12 weeks

Course Content

Module 1

Principles of supporting sleep

Understand the importance of sleep

  1. Outline how sleep contributes to an individual’s well-being
  2. Explain why an individual may find it hard to sleep
  3. Describe the possible effects on an individual who is unable to sleep well including:
    • a) short-term effects
    • b) long-term effects

Know how to establish conditions suitable for sleep

  1. Describe conditions likely to be suitable for sleep
  2. Explain how to minimise aspects of the environment likely to make sleep difficult for an individual
  3. Describe what actions can be taken if the behaviour or movement of others hinders an individual’s ability to sleep

Know how to assist an individual to sleep

  1. Explain the importance of a holistic approach to assisting sleep
  2. Describe how to assist the individual to find a position for sleep consistent with their plan of care
  3. Identify aids which are available to support sleep
  4. Explain how to record observations relating to the individual’s sleep and assistance given

Know how to access information and advice about difficulties with sleep

  1. Describe situations in which additional information or assistance about sleep would be needed
  2. Outline how to access additional information and assistance to support sleep

Module 2

Understanding the importance of nutrition and hydration in health and social care settings

Know the principles of a balanced diet

  1. Describe the current government recommended nutritional guidelines for a balanced diet
  2. Describe why a balanced diet is important
  3. Explain the impact of poor diet on health and well-being
  4. Outline the main food groups
  5. Identify sources of essential nutrients

Understand how to plan and promote a balanced diet in health and social care settings

  1. Outline factors which may affect nutritional intake for individuals
  2. Identify reasons why individuals may have special dietary requirements
  3. Describe a suitable diet for an individual with special dietary needs
  4. Outline the potential risks of not following a special diet for an individual with specific dietary needs
  5. Explain how a healthy diet can be adapted for different individuals
  6. Explain the importance of taking into account an individual’s dietary needs and preferences
  7. Outline how to help others understand the importance of a healthy diet for individuals

Understand the importance of hydration in health and social care settings

  1. Explain the importance of adequate hydration
  2. Describe the signs of dehydration
  3. Explain how dehydration impacts on health and wellbeing
  4. Outline the factors that may affect hydration
  5. Explain different methods that can be used to promote hydration for different groups

Understand how malnutrition occurs and the impact of this

  1. Describe the signs of malnutrition
  2. Outline factors that may increase the risk of malnutrition
  3. Describe ways of fortifying food and drink to increase the nutritional density
  4. Describe how nutritional supplements can be used

Understand screening and monitoring of nutrition and hydration

  1. Outline your own role in relation to:
    • a) Screening nutrition and hydration
    • b) Monitoring nutrition and hydration
  2. Explain what action to take if you have concerns about the nutrition and hydration of an individual
  3. Explain how a plan of care can be used to:
    • a) Plan nutrition and hydration
    • b) Monitor nutrition and hydration
    • c) Record information related to nutrition and hydration

Module 3

The principles of supporting an individual to maintain personal hygiene

Understand the importance of good personal hygiene

  1. Outline why personal hygiene is important
  2. Describe the effects of poor personal hygiene on health and well-being

Know how to encourage an individual to maintain personal hygiene

  1. Describe how to address personal hygiene issues with an individual in a sensitive manner without imposing own values
  2. Explain how an individual can be supported to develop and improve their personal hygiene routines

Know how to support an individual to maintain personal hygiene

  1. Identify factors that contribute to good personal hygiene
  2. Describe methods that can be used to support the preferences and needs of the individual while maintaining their independence
  3. Explain how dignity can be maintained when supporting intimate personal hygiene
  4. Describe risks to own health in supporting personal hygiene routines and how these can be reduced
  5. Identify others that may be involved in supporting an individual to maintain personal hygiene

Understand when poor hygiene may be an indicator of other underlying personal issues

  1. Describe potential adverse reactions to personal hygiene activities and how these should be dealt with and reported
  2. Identify a range of underlying personal issues that may be a cause of poor personal hygiene
  3. Outline how underlying personal issues might be addressed

Module 4

Understanding the care planning process

Understand the care planning process

  1. Describe the care planning process
  2. Describe how the person-centred care planning process differs from other forms of planning and assessment within the care planning process
  3. Outline the features of a person-centred care planning process
  4. Describe the relationship between person-centred planning and personalised services

Know the roles of self and others involved in the care planning process

  1. Identify who should be involved in the care planning process and the person-centred care planning process
  2. Describe the role of those involved in the care planning and person-centred care planning processes, including:
    • a) Carers
    • b) Family
    • c) Friends and others involved
    • d) Care professionals
    • e) Key worker
    • f) Advocates
    • g) Team Leader
  3. Describe your own role in person-centred thinking, planning and reviews when supporting individuals
  4. Explain the role of the individual in care planning and person-centred processes
  5. Explain how the individual could be supported in these processes
  6. Explain how an individual’s beliefs, values and preferences may affect the care planning and person-centred care planning processes

Module 5

Understanding the implementation and evaluation of the care planning process

Know how to participate in planning the delivery of care

  1. Outline the roles of the following in organising a care planning meeting:
    • a) care worker
    • b) key worker
    • c) team leader
    • d) advocate
  2. Describe how care is planned to meet identified needs and preferences
  3. Explain how unmet needs are identified and acted upon
  4. Outline the individual’s role in agreeing outcomes

Understand the implementation of care plans and the impact on individuals

  1. Describe the role of the individuals in implementing care including
    • a) Care worker
    • b) Team Leader
    • c) Family
    • d) Significant others
  2. Describe how to present a care plan to the team of people who will be implementing it
  3. Describe the possible consequences of care plans not being followed

Know how to monitor and evaluate plans and processes

  1. Describe the roles of the following in monitoring and evaluating the effectiveness of care plans and processes:
    • a) care worker
    • b) key worker
    • c) team leader
  2. Explain why it is important to refer back to initial agreed outcomes when evaluating care plans
  3. Describe how a care plan may be reviewed following evaluation, including how the individual being cared for would be involved

Module 6

Understanding the principles underpinning person-centred care planning

Understand the concepts of person-centred thinking, planning and reviews

  1. Define:
    • a) person-centred thinking
    • b) person-centred planning
    • c) person-centred reviews
  2. Explain the values and beliefs underpinning the concepts of person-centred thinking and planning
  3. Outline current legislation, policy and guidance underpinning person-centred thinking and planning
  4. Identify ways that person-centred thinking can be used:
    • a) with individuals
    • b) in teams

Understand person-centred thinking, planning in practice

  1. Describe the impact of person-centred thinking on those receiving care and their families
  2. Identify challenges that may be faced in implementing person-centred thinking, planning and reviews in own work
  3. Describe how these challenges might be overcome

Understand the recording and storage of information in the care planning process

  1. Identify the information that may be needed for the care planning process
  2. Explain how information may be gathered and put together inform the care planning process
  3. Describe how information should be stored
  4. Outline the legal framework that govern the storage and sharing of information

Module 7

Understanding the person-centred assessment process

Understand the assessment process

  1. Explain the assessment process
  2. Outline the rights of individuals and their carers in relation to assessment
  3. Identify the information that may be needed for the assessment process and how this might be gathered

Understand the different assessment tools which can support the person-centred assessment process

  1. Outline different assessment tools that can be used in the assessment process
  2. Describe a range of tools available for use during the assessment planning process including:
    • a) Observation
    • b) One-page profiles
    • c) Waterlow scores
    • d) Risk assessments
  3. Identify the role of observations in assessing an individual’s needs
  4. Describe how the process might differ for a person who has diverse ways of communicating
  5. Describe conflicts that may arise during the assessment process

Understand the role of risk assessment in the care planning process

  1. Explain the risk assessment process
  2. Describe a range of risk assessments that may be incorporated into the care planning process
  3. Outline how risk assessment can be used to support person-centred care

Module 8

Understand how to promote independence and dignity in continence care

Understand the bodily functions associated with waste and incontinence

  1. Identify the body systems responsible for eliminating waste from the body
  2. Describe how faecal and urinary waste is eliminated from the body
  3. Describe possible reasons for incontinence
  4. Describe different types of faecal and urinary incontinence

Understand how to support continence in individuals

  1. Describe good practice approaches to promoting continence in individuals
  2. Explain how an individual’s diet and fluid intake can affect continence
  3. Explain how an individual’s level of physical activity can affect continence

Understand how an individual’s choices and preferences affect continence care

  1. Explain why it is important to agree the level of support an individual requires with their input
  2. Describe how personal beliefs and choices can influence the incontinence care that they receive
  3. Explain why discussing incontinence with an individual should be done sensitively
  4. Explain why self-management should be encouraged and how to record this in the care plan

Know the types of assistance that can be used when providing continence care

  1. List the facilities and aids that can be provided for individuals
  2. Explain why the level of support and assistance individual’s need may differ
  3. Explain the importance of always leaving an individual with a way to summon help
  4. Identify limitations that an individual might have which impact upon what assistance can be provided

Know how to monitor body waste

  1. Explain the importance of knowing an individual’s normal pattern of urinary and bowel movements
  2. Explain why it is important to monitor, report and record abnormal patterns of body waste
  3. Explain why it is important to record and report changes in bodily waste

Know how to handle body waste safely

  1. Explain the need to keep facilities clean and comfortable
  2. Describe appropriate methods for disposing of body waste
  3. Describe infection control issues when dealing with body waste
  4. Describe how to deal with and dispose of body waste spillages including
    • a) The use of PPE
    • b) Cleaning tools
    • c) Spillage kits
    • d) Colour coded disposal bags and containers
  5. Describe how materials contaminated by body waste should be dealt with

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.


Including Assignment, Workbook and Resources:

The full cost of this qualification is £120 per person which is duly invoiced at the point of enrolment.

Quality Assurance

This Level 2 Certificate in the Principles of Care Planning is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

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