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Karon Goodman

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Karon Goodman
Director and Co-Founder / Complete Training

Karon Goodman is an expert care qualifications and management qualifications assessor, highly specialised in adapting assessment methods to meet the needs and requirements of every individual to achieve successful and meaningful completion of their awards.  She is sector-and-service renowned for her consistent ability and remarkable success in assisting people who find traditional methods of assessment challenging.

Karon has earned many distinguished qualifications and invaluable skills through her 20 year career working in the Health and Social Care and Vocational Qualifications sectors, having previously worked with CBE (senior training consultant), P I Learning (Key Skills Coordinator and Centre Manager), Craegmoor Healthcare (Quality Assurance Manager), Citrus Training Solutions (Centre Manager), and as a freelance qualifications consultant, assessor and Internal Quality Assurance (IQA) facilitator.

Karon has a special ability and personal and professional interest in creating course materials and resources for qualification specifications in-line with awarding body standards.  She is very active and successful in supporting organisations maximise their potential in obtaining funding available to meet their training and qualifications requirements, helping ensure the success of services throughout the North West of the UK.

Karons other main areas of interest and expertise include assisting care services with strategic management, policy and procedure writing, identifying valuable opportunities for quality improvements, and assisting with crisis management.

Karon’s Professional Credentials


  • 20 years of qualifications delivery experience
  • 2013 – Present – Co-Founder and Director of Complete Training
  • 2012-2013 – Freelance Consultant, Assessor and IQA facilitator
  • 2010 – 2013 – Freelance care sector consultant and educator
  • 2011-2012 – Citrus Training Solutions
  • 2007-2011 – Craegmoor Healthcare
  • 2005-2007 – P I Learning
  • 2003-2005 – CBE Limited


  • Level 5 NVQ Management
  • Level 3 Award in Preparing to Teach in the Lifelong Learning Sector
  • Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices
  • Level 3 Certificate in Assessing Vocationally Related Achievement
  • Level 3 Certificate in Adult Literacy Subject Support
  • Level 2 Induction Award in Supporting People with a Learning Disability
  • Level 3 Diploma in Health and Social Care
  • Level 2 Award in the Awareness of Dementia
  • Level 2 Certificate in Understanding Safeguarding and Prevent
  • Level 2 Certificate in the Awareness and Prevention of Falls
  • Level 2 Certificate in Understanding Children and Young People’s Mental Health
  • Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care
  • Level 2 Certificate in Equality and Diversity
  • Level 2 Certificate in Understanding Autism
  • Functional Skills Qualification in Mathematics Level 2
  • Functional Skills Qualification in English Level 2
  • Level 2 Key Skills in ICT
  • Institution of Occupational Safety and Health
  • Level 3 Review Health and Safety Procedures in Workplaces
  • NVQ 4 – Coordination of learning and development Provision
  • Management Level 4
  • NVQ Level 3 Administration
  • Level 2 NVQ for IT Users
  • Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care
  • Level 2 Certificate in Understanding Behaviour That Challenges
  • Level 2 Award in Employment Responsibilities and Rights in Health, Social Care and Children and Young People’s Settings


  • Safeguarding Adults
  • MCA and Dols – Introducing LPS (Mental Capacity Act, Deprivation of Liberty Safeguards, Liberty Protection Safeguards)
  • Equality and Diversity
  • Prevent Duty (Radicalisation, Extremism) – Anti Terrorist Team Greater Manchester Police
  • Prevent in Education (Radicalisation, Extremism) – Anti Terrorist Team Greater Manchester Police
  • Dementia Awareness
  • Fire Safety
  • Nutrition and Hydration
  • Dealing with Emergency Situations
  • Active Support in Care
  • Neurodiversity Awareness
  • Health and Safety in the Workplace
  • Autism Awareness
  • Learning Disability Awareness
  • Infection Prevention and Control
  • Food Hygiene Safety
  • GDPR and Confidentiality
  • End of Life Awareness
  • Moving and Positioning Individuals (Assisting and Moving People)
  • Invigilation Training
  • Safeguarding Children
  • Person Centred Approaches
  • Positive Behaviour Support and Non-Restrictive Practice
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