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Certificate in Dementia Care Level 3

Our Level 3 Certificate in Dementia Care is aligned to the National Dementia Strategy and is for those whose job role is working with people with dementia and aims to give workers the ability to develop their skills and demonstrate their competence in this area.

The six modules are a mix of theory and practical based, where the theory aspects are provided as a remote learning opportunity with assignments, workbooks and resources provided. The practical aspects will be observed in the workplace, and you will be supported by a specialist tutor.

Course Details

Qualification Name: Level 3 Certificate in Dementia Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 601/6270/3
Average time to completion: 8 to 12 weeks

Course Content

Module 1

Enable rights and choices of individuals with dementia whilst minimising risks

Understand key legislation and agreed ways of working that support the fulfilment of rights and choices of individuals with dementia while minimising risk of harm

  1. Explain the impact of key legislation that relates to fulfilment of rights and choices and the minimising of risk of harm for an individual with dementia
  2. Evaluate agreed ways of working that relate to rights and choices of an individual with dementia
  3. Explain how and when personal information may be shared with carers and others, taking into account legislative frameworks and agreed ways of working

Be able to maximise the rights and choices of individuals with dementia

  1. Demonstrate that the best interests of an individual with dementia are considered when planning and delivering care and support
  2. Demonstrate how an individual with dementia can be enabled to exercise their rights and choices even when a decision has not been deemed to be in their best interests
  3. Explain why it is important not to assume that an individual with dementia cannot make their own decisions
  4. Describe how the ability of an individual with dementia to make decisions may fluctuate

Be able to involve carers and others in supporting individuals with dementia

  1. Demonstrate how carers and others can be involved in planning support that promotes the rights and choices of an individual with dementia and minimises risk of harm
  2. Describe how a conflict of interest can be addressed between the carer and an individual with dementia whilst balancing rights, choices and risk
  3. Describe how to ensure an individual with dementia, carers and others feel able to complain without fear of retribution

Be able to maintain the privacy, dignity and respect of individuals with dementia whilst promoting rights and choices

  1. Describe how to maintain privacy and dignity when providing personal support for intimate care to an individual with dementia
  2. Demonstrate that key physical aspects of the environment are enabling care workers to show respect and dignity for an individual with dementia
  3. Demonstrate that key social aspects of the environment are enabling care workers to show respect and dignity for an individual with dementia

Module 2

Equality, diversity and inclusion in dementia care practice

Understand that each individuals experience of dementia is unique

  1. Explain why it is important to recognise and respect an individual’s heritage
  2. Compare the experience of dementia for an individual who has acquired it as an older person with the experience of an individual who has acquired it as a younger person
  3. Describe how the experience of dementia may be different for individuals who have a learning disability who are from different ethnic backgrounds who are at the end of life
  4. Describe how the experience of an individual’s dementia may impact on carers

Understand the importance of diversity, equality and inclusion in dementia care and support

  1. Describe how current legislation, government policy and agreed ways of working support inclusive practice for dementia care and support
  2. Describe the ways in which an individual with dementia may be subjected to discrimination and oppression
  3. Explain the potential impact of discrimination on an individual with dementia
  4. Analyse how diversity, equality and inclusion are addressed in dementia care and support

Be able to work in a person-centred manner to ensure inclusivity of the individual with dementia

  1. Demonstrate how to identify an individual’s uniqueness
  2. Demonstrate how to use life experiences and circumstances of an individual who has dementia to ensure their inclusion
  3. Demonstrate practical ways of helping an individual with dementia to maintain their dignity
  4. Demonstrate how to engage and include an individual with dementia in daily life

Be able to work with others to encourage support for diversity and equality

  1. Work with others to promote diversity and equality for individuals with dementia
  2. Demonstrate how to share the individuals’ preferences and interests with others
  3. Explain how to challenge discrimination and oppressive practice of others when working with an individual with dementia

Module 3

Understand the process and experience of dementia

Understand the neurology of dementia

  1. Describe a range of causes of dementia syndrome.
  2. Describe the types of memory impairment commonly experienced by individuals with dementia.
  3. Explain the way that individuals process information with reference to the abilities and limitations of individuals with dementia.
  4. Explain how other factors can cause changes in an individuals condition that may not be attributable to dementia.
  5. Explain why the abilities and needs of an individual with dementia may fluctuate.

Understand the impact of recognition and diagnosis of dementia

  1. Describe the impact of early diagnosis and follow up to diagnosis.
  2. Explain the importance of recording possible signs or symptoms of dementia in an individual in line with agreed ways of working.
  3. Explain the process of reporting possible signs of dementia within agreed ways of working.
  4. Describe the possible impact of receiving a diagnosis of dementia on the individual their family and friends.

Understand how dementia care must be underpinned by a person-centred approach

  1. Compare a person centred and a non-person-centred approach to dementia care.
  2. Describe a range of different techniques that can be used to meet the fluctuating abilities and needs of the individual with dementia.
  3. Describe how myths and stereotypes related to dementia may affect the individual and their carers. 4 Describe ways in which individuals and carers can be supported to overcome their fears

Module 4

Understand and enable interaction and communication with individuals who have dementia

Understand the factors that can affect interactions and communication of individuals with dementia

  1. Explain how different forms of dementia may affect the way an individual communicates
  2. Explain how physical and mental health factors may need to be considered when communicating with an individual who has dementia
  3. Describe how to support different communication abilities and needs of an individual with dementia who has a sensory impairment
  4. Describe the impact the behaviours of carers and others may have on an individual with dementia

Be able to communicate with an individual with dementia using a range of verbal and non-verbal techniques

  1. Demonstrate how to use different communication techniques with an individual who has dementia
  2. Show how observation of behaviour is an effective tool in interpreting the needs of an individual with dementia
  3. Analyse ways of responding to the behaviour of an individual with dementia, taking account of the abilities and needs of the individual, carers and others

Be able to communicate positively with an individual who has dementia by valuing their individuality

  1. Show how the communication style, abilities and needs of an individual with dementia can be used to develop their care plan
  2. Demonstrate how the individuals preferred method/s of interacting can be used to reinforce their identity and uniqueness

Be able to use positive interaction approaches with individuals with dementia

  1. Explain the difference between a reality orientation approach to interactions and a validation approach
  2. Demonstrate a positive interaction with an individual who has dementia
  3. Demonstrate how to use aspects of the physical environment to enable positive interactions with individuals with dementia
  4. Demonstrate how to use aspects of the social environment to enable positive interactions with individuals with dementia
  5. Demonstrate how reminiscence techniques can be used to facilitate a positive interaction with the individual with dementia

Module 5

Understand Models of Disability

Understand the difference between models of disability

  1. Outline the history and development of the medical, social and psycho-social models of disability
  2. Compare and contrast the medical, social and psycho-social models of disability

Understand how the adoption of models of disability can shape an individual’s identity and experience

  1. Analyse how the medical, social and psycho-social models of disability can impact on an individual’s identity and experience

Understand how the adoption of models of disability can shape service delivery

  1. Analyse how the medical, social and psycho-social models of disability can shape service delivery
  2. Evaluate how own practice promotes the wellbeing and quality of life of individuals

Module 6

Understand the administration of medication to individuals with dementia using a person-centred approach

Understand the common medications available to, and appropriate for, individuals with dementia

  1. Outline the most common medications used to treat symptoms of dementia
  2. Describe how commonly used medications affect individuals with dementia
  3. Explain the risks and benefits of anti-psychotic medication for individuals with dementia
  4. Explain the importance of recording and reporting side effects/adverse reactions to medication
  5. Describe how as required (PRN) medication can be used to support individuals with dementia who may be in pain

Understand how to provide person centred care to individuals with dementia through the appropriate and effective use of medication

  1. Describe person-centred ways of administering medicines whilst adhering to administration instructions
  2. Explain the importance of advocating for an individual with dementia who may be prescribed medication

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.

Funding and Pricing

Including Assignment, Workbook and Resources:

The full cost of this qualification is £275 per person which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 3 Certificate in Dementia Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

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