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Diploma in Management and Leadership Level 5

Our Level 5 Diploma in Management and Leadership (RQF) is an accredited qualification on which you will learn about a range of different topics. Some of these are mandatory, whilst others are optional and can be based around your role and the duties that you perform in the workplace.

This level 5 will provide you with the knowledge needed to be a successful senior manager, covering competencies applicable to a wide range of contexts. You will learn about the role of strategic planning, decision making, quality management, systems and managing information.

This is the stand-alone diploma, so no functional skills, end point assessment of off the job requirements

To achieve this qualification, you need to have an understanding of the role as a manager and have suitable experience to relate to in assignments.

The modules are theory based, provided as a remote or face to face learning opportunity with assignments, workbooks and resources provided.

Course Details

Qualification Name: Level 5 Diploma in Management and Leadership (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 601/6908/4
Average time to completion: 8 to 18 months

Course Content

Module 1 (Mandatory)

Strategic Business Management and Planning

Understand the role of strategic planning in organisations

  1. Evaluate processes by which organisations identify their goals and values
  2. Discuss the purpose and role of strategic business management and planning, in an organisation
  3. Evaluate the classic and contemporary models used in developing business strategies and plans

Understand the impact of internal and external factors on organisations

  1. Analyse ways in which the internal and external environment can influence organisational management and planning strategies
  2. Discuss the influence of organisational governance requirements on management and planning strategies
  3. Explore the impact of internal and external risk factors on strategic business management activities

Understand the strategies that organisations use to achieve competitive advantage

  1. Analyse ways in which an organisation positions itself to outperform its competitors
  2. Evaluate appropriate competitor advantage strategies for emerging, maturing and declining positions

Understand the environmental factors that affect strategic business management and planning

  1. Discuss how emerging global issues can impact upon on the strategic management and planning activities in an organisations
  2. Evaluate the impact of stakeholder interests in shaping strategic management and planning activities in an organisations
  3. Analyse ways in which organisations respond to environmental factors, when making strategic plans

Module 2 (Mandatory)

Strategic Decision-making

Understand the role of information in strategic decision-making

  1. Discuss the link between strategic decision-making and business goals
  2. Evaluate the role of information in strategic decision-making
  3. Evaluate the requirement for integrated information systems to support strategic decision-making
  4. Discuss the need to align information systems with business strategy
  5. Assess the need for a corporate information systems strategy

Understand how information systems support business activity

  1. Evaluate the contribution of information systems to business planning
  2. Assess the value of information systems to business decision-making
  3. Assess the role of information systems in supporting business operations

Understand quantitative approaches to strategic decision-making

  1. Analyse ways in which quantitative approaches are used to support strategic decision-making
  2. Evaluate the reliability of quantitative techniques used in strategic decision-making
  3. Evaluate the limitations of quantitative techniques in strategic decision-making

Understand systems approaches to strategic decision-making

  1. Evaluate the contribution of systems approaches to strategic decision-making
  2. Discuss how decision making theories can inform strategic decision-making
  3. Analyse the limitations of decision making theories in strategic decision-making

Module 3 (Mandatory)

Principles of management and leadership

Understand leadership and management theories and principles

  1. Characterise the concepts and nature of management and the function of leadership
  2. Evaluate concepts and definitions of leadership and their influence on management
  3. Evaluate the influence of effective and ineffective leadership and management on team behaviour and business performance

Understand leadership styles

  1. Analyse the characteristics of different leadership styles
  2. Evaluate the suitability of different leadership styles for different purposes and situations
  3. Evaluate the factors that affect the suitability of different management styles
  4. Evaluate the ethical dimensions of leadership styles

Understand motivation and empowerment

  1. Analyse the relationship between job satisfaction, commitment, motivation, empowerment and business performance
  2. Evaluate the implications of motivation and empowerment for an organisations structure and culture
  3. Analyse the implications for employee relations policy of a strategy that empowers a workforce
  4. Analyse the principles underpinning a reward strategy

Understand the management of performance

  1. Assess approaches to performance management and appraisal
  2. Assess the factors involved in managing a work-life balance and their implications for individuals
  3. Evaluate the use of tools and techniques to measure human resource interventions
  4. Identify areas for improvement through reflection on their own practice

Module 4 (Optional)

Staff Recruitment and Selection

Understand the impact of legislation on the recruitment and selection process

  1. Examine how current employment legislation impacts upon staff recruitment and selection
  2. Assess how current employment legislation can be incorporated into organisational policies for staff recruitment and selection

Understand how to recruit personnel to meet an identified gap in staff resources

  1. Analyse staffing resources to meet business needs
  2. Evaluate the components of a business case for additional staffing resources
  3. Evaluate the components of a job description and person specification

Module 5 (Optional)

Quality Management in an Organisation

  1. Discuss the importance of quality within an organisation
  2. Explain the concept of Total Quality Management (TQM)
  3. Discuss the theories of TQM
  4. Analyse the difficulties associated with the implementation of TQM

Understand the culture needed to embed TQM

  1. Explain the importance of teamwork in TQM
  2. Discuss the role of training and development in embedding TQM into the culture of an organisation
  3. Analyse the management techniques which underpin successful integration of TQM into the culture of an organisation
  4. Evaluate the promotion of continuous quality improvement within an organisations culture

Understand the systems that support TQM

  1. Describe methods of monitoring TQM
  2. Explain methods of controlling TQM
  3. Evaluate quality standards that support TQM

Module 6 (Optional)

Understand How to Manage Work Activities to Improve Business Performance

Understand the importance of business processes in delivering outcomes based on business goals and objectives

  1. Analyse the effect of the mission, aims and objectives of an organisation on its structure and culture
  2. Explain the methodology used to map processes to the organisation’s goals and objectives

Understand how work plans are developed

  1. Explain the importance of identifying and prioritising outcomes for work plans
  2. Explain the purpose of agreeing SMART objectives that align people and other resources in an effective and efficient way
  3. Evaluate the usefulness of techniques used to manage activities
  4. Assess factors to be taken into account when allocating and agreeing work with team members
  5. Explain how to produce a work plan which promotes goals and objectives

Understand how to monitor work plans and systems to improve organisational performance

  1. Assess the importance of implementing quality audit systems/practice to manage and monitor quality standards
  2. Explain the importance of embedding a quality culture to improve organisational performance
  3. Explain the importance of providing leadership and direction for own area of responsibility
  4. Evaluate methods used to monitor progress and provide feedback to team members

Understand health and safety requirements when managing business activities

  1. Explain the impact of health and safety legislation on work activities
  2. Explain the purpose and benefits of carrying out a risk assessment when managing work activities
  3. Assess the importance of reviewing organisational health and safety policies and procedures

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificate, which will be promptly delivered to you.


Including Assignment, Workbook and Resources:

The full cost of this qualification is £1750 per person which is duly invoiced at the point of enrolment.

Quality Assurance

This Level 5 Diploma in Management and Leadership is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

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