Diploma in Care Level 2

Our Level 2 Diploma in Care (RQF) is an accredited qualification offering extensive training in essential care-related disciplines. With a curriculum comprising Mandatory and Optional modules, this qualification ensures you acquire crucial skills tailored to your specific roles and the needs of those under your care.

Covering vital subjects such as care responsibilities, person-centred methods, personal growth, equality and inclusion, effective communication, safeguarding, health and safety, duty of care, and secure information management, this diploma prepares you comprehensively for the challenges of the caregiving profession. Additionally, you’ll have the opportunity to delve deeper into specific subjects such as infection control, teamwork, support for independent living, and food safety standards.

Ideal for individuals engaged in health and social care, whether in employment or volunteering, this program provides a balanced blend of theoretical knowledge and practical expertise. Theoretical learning is facilitated through online sessions, assignments, and resources, while practical skills are honed with on-site guidance from specialist tutors. There are no prerequisites for functional skills assessments, endpoint evaluations, or off-the-job training, simplifying the learning process and focusing solely on essential caregiving skills.

Upon completion, you’ll possess a robust understanding of care principles and practices, equipped to deliver compassionate and effective care

If you’re new to the field of care, consider exploring the Level 2 Care Certificate qualification in adult social care, which further supports development and confirms competence for those working in adult social care in England.

Course Details

Qualification Name: Level 2 Diploma in Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/2761/3
Average time to completion: 4 to 12 months

Course Content

Mandatory Units

  • Module 1 – Responsibilities of a care worker: This module covers understanding working relationships, adhering to agreed ways of working, contributing to quality assurance, working in partnership, and resolving conflicts effectively.
  • Module 2 – Implementing person-centred approaches: This module involves understanding person-centred values, establishing consent, promoting well-being, encouraging active participation, and supporting individual choices.
  • Module 3 – Personal development in care settings: This module focuses on understanding job roles, reflecting on work activities, agreeing on personal development plans, and continuously improving knowledge, skills, and understanding.
  • Module 4 – Equality and inclusion in care settings: This module emphasises understanding diversity, promoting equality and inclusion, working in an inclusive way, challenging discrimination, and accessing support and advice.
  • Module 5 – Communication in care settings: This module highlights the importance of effective communication, meeting individual communication needs, reducing barriers to communication, and ensuring confidentiality.
  • Module 6 – Safeguarding and protection in care settings: This module covers understanding safeguarding principles, recognising signs of abuse, responding to suspected abuse, and understanding the national and local context of safeguarding.
  • Module 7 – Health, safety, and wellbeing in care settings: This module encompasses understanding health and safety responsibilities, risk assessments, infection control, safe handling of equipment, fire safety, and implementing security measures.
  • Module 8 – Duty of care: This module addresses understanding duty of care, resolving dilemmas, responding to complaints, and accessing support for addressing care-related dilemmas.
  • Module 9 – Handling information in care settings: This module focuses on understanding secure handling of information, accessing support, and handling information in accordance with agreed ways of working.

Optional Units

  • Module 10 – Personal Protective Equipment (PPE) in Healthcare Settings: This module covers the importance of selecting and wearing appropriate personal protective equipment (PPE) in healthcare settings. It addresses legislation, local policies, and organisational protocols related to dressing for work, as well as standard precautions for infection prevention and control.
  • Module 11 – Principles of Infection Prevention and Control: This module focuses on understanding roles and responsibilities in preventing and controlling infections within healthcare settings. Emphasis is placed on conducting risk assessments, correctly using PPE, and practicing good personal hygiene.
  • Module 12 – Effective Team Contribution: This module explores the importance of individual roles within a team and how they contribute to overall team performance. It discusses team objectives, effective communication, and conflict resolution strategies.
  • Module 13 – Supporting Individuals to Eat and Drink: This module covers meal planning, assistance with eating and drinking, and maintaining dignity and comfort. Additionally, the module addresses hygiene practices, monitoring food consumption, and reporting any concerns or issues related to eating and drinking support.
  • Module 14 – Supporting Independence in Daily Living Tasks: This module focuses on promoting independence in daily living tasks while providing necessary support. It discusses the benefits of independence, cultural considerations, and the importance of active participation. This also covers adapting support to meet changing needs and fostering effective communication.
  • Module 15 – Supporting Individuals with Specific Communication Needs: This module addresses the importance of meeting individuals’ specific communication needs and providing appropriate support. It covers communication methods, environmental factors, and the potential effects of unmet communication needs.
  • Module 16 – Meeting Food Safety Requirements: This module focuses on ensuring food safety when providing meals and drinks for individuals. It covers identifying and controlling food safety hazards, maintaining hygiene during food handling, and following proper procedures for food preparation, serving, and clean-up.

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.


Including Assignment, Workbook and Resources:

The full cost of this qualification is £750 per person which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 2 Diploma in Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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