Diploma in Care Level 2

Our Diploma in Care Level 2 is an accredited qualification on which you will learn about a range of different care topics. Some of these are mandatory, whilst others are optional and can be based around your role and the individual’s you support. The course outlines for the optional units are to provide an overview but there are lots of others available to cover:

  • Dementia
  • Learning Disability
  • End of Life
  • Autism
  • Acquired Brain Injury
  • Strokes
  • Mental Health

This is the stand-alone diploma, so no functional skills, end point assessment of off the job requirements to back fill.

 Your dedicated tutor will go through what would be most appropriate to learn the skills and knowledge to impact on how you support individual’s.

To achieve this qualification, you need to be working or volunteering in the health and social care sector.

The modules are a mix of theory and practical based, where the theory aspects are provided as a remote learning opportunity with assignments, workbooks and resources provided. The practical aspects will be observed in the workplace, and you will be supported by a specialist tutor.

Course Details

Qualification Name: Level 2 Diploma in Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/2761/3
Average time to completion: 4 to 12 months

Course Content

Module 1

Responsibilities of a care worker

Understand working relationships in care settings

  1. Explain how a working relationship is different from a personal relationship
  2. Describe different working relationships in care settings

Be able to work in ways that are agreed with the employer

  1. Describe why it is important to adhere to the agreed scope of the job role
  2. Access full and up-to-date details of agreed ways of working
  3. Work in line with agreed ways of working
  4. Contribute to quality assurance processes to promote positive experiences for individuals receiving care

Be able to work in partnership with others

  1. Explain why it is important to work in partnership with others
  2. Demonstrate ways of working that can help improve partnership working
  3. Identify skills and approaches needed for resolving conflicts
  4. Access support and advice about:
    • partnership working
    • resolving conflicts

Module 2 (Mandatory)

Implement person-centred approaches in care settings

Understand person-centred approaches for care and support

  1. Define person-centred values
  2. Explain why it is important to work in a way that embeds person-centred values
  3. Explain why risk-taking part of a person-centred approach can be
  4. Explain how using an individual’s care plan contributes to working in a person-centred way

Be able to work in a person-centred way

  1. Find out the history, preferences, wishes and needs of the individual
  2. Apply person-centred values in day-to-day work taking into account the history, preferences, wishes and needs of the individual

Be able to establish consent when providing care or support

  1. Explain the importance of establishing consent when providing care or support
  2. Establish consent for an activity or action
  3. Explain what steps to take if consent cannot be readily established

Be able to support the individual’s right to make choices

  1. Support an individual to make informed choices
  2. Use agreed risk assessment processes to support the right to make choices
  3. Explain why a worker’s personal views should not influence an individual’s choices
  4. Describe how to support an individual to question or challenge decisions concerning them that are made by others

Be able to support the individual’s well-being

  1. Explain how an individual’s identity and self-esteem are linked with well-being
  2. Describe attitudes and approaches that are likely to promote an individual’s well-being
  3. Support an individual in a way that promotes a sense of identity and self-esteem
  4. Demonstrate ways to contribute to an environment that promotes well-being
  5. Recognise and respond to changes in physical and mental health
  6. Explain the importance of good nutrition and hydration

Be able to encourage active participation

  1. Describe how active participation benefits an individual
  2. Identify possible barriers to active participation
  3. Demonstrate ways to reduce the barriers and encourage active participation

Module 3 (Mandatory)

Personal development in care settings

Understand what is required for competence in own work role

  1. Describe the duties and responsibilities of own role
  2. Identify standards, regulatory requirements and agreed ways of working that may influence your knowledge, understanding and skills to carry out your work role
  3. Describe how to ensure that own personal values, attitudes or beliefs do not obstruct the quality of work and working practice

Be able to reflect on own work activities

  1. Explain why reflecting on work activities is an important way to develop knowledge, skills and practice
  2. Assess how well own knowledge, skills and understanding meet standards
  3. Demonstrate the ability to reflect on work activities

Be able to agree a personal development plan

  1. Identify sources of support and how they can be used for own learning and development
  2. Describe the process for agreeing a personal development plan and who should be involved
  3. Contribute and agree to own personal development plan

Be able to develop own knowledge, skills and understanding

  1. Describe how a learning activity has improved own knowledge, skills and understanding
  2. Describe how reflecting on a situation has improved own knowledge, skills and understanding
  3. Explain the importance of continuing professional development
  4. Describe how feedback from others has developed own knowledge, skills and understanding
  5. Demonstrate how to record progress in relation to personal development

Module 4 (Mandatory)

Equality and inclusion in care settings

Understand the importance of equality and inclusion

  1. Explain what is meant by:
    • diversity
    • equality
    • inclusion
    • discrimination
  2. Describe ways in which discrimination may deliberately or inadvertently occur in the work setting
  3. Explain how practices that support equality and inclusion reduce the likelihood of discrimination

Be able to work in an inclusive way

  1. Identify which legislation and codes of practice relating to equality, diversity and discrimination apply to own role
  2. Show interaction with individuals that respects their beliefs, culture, values and preferences
  3. Describe how to challenge discrimination in a way that encourages change

Know how to access information, advice and support about diversity, equality and inclusion

  1. Identify a range of sources of information, advice and support about diversity, equality and inclusion
  2. Describe how to access information, advice and support about diversity, equality and inclusion
  3. Identify when to access information, advice and support about diversity, equality and inclusion

Module 5 (Mandatory)

Communication in care settings

Understand why communication is important in the work setting

  1. Identify different reasons why people communicate
  2. Explain how effective communication affects all aspects of your own work
  3. Explain why it is important to observe an individual’s reactions when communicating with them

Be able to meet the communication and language needs, wishes and preferences of individuals

  1. Find out an individual’s communication and language needs, wishes and preferences
  2. Demonstrate communication methods that meet an individual’s communication needs, wishes and preferences
  3. Show how and when to seek advice about communication

Be able to reduce barriers to communication

  1. Identify barriers to communication
  2. Demonstrate how to reduce barriers to communication in different ways
  3. Demonstrate ways to check that communication has been understood 4 Identify sources of information, support and services to enable more effective communication

Be able to apply principles and practices relating to confidentiality at work

  1. Explain the term confidentiality
  2. Demonstrate confidentiality in day-to-day communication, in line with agreed ways of working
  3. Describe situations where information normally considered to be confidential might need to be passed on
  4. Explain how and when to seek advice about confidentiality

Module 6 (Mandatory)

Safeguarding and protection in care settings

Understand principles of safeguarding adults

  1. Explain the term safeguarding
  2. Explain own role and responsibilities in safeguarding individuals
  3. Define the following terms and identify the signs and symptoms for each:
    • Physical abuse
    • Sexual abuse
    • Discriminatory abuse
    • Institutional/organisational abuse
    • Domestic abuse
    • Emotional/psychological abuse
    • Financial/material abuse
    • Self-neglect
    • Neglect by others
  4. Describe harm
  5. Describe restrictive practices

Know how to recognise signs of abuse

  1. Describe factors that may contribute to an individual being more vulnerable to abuse

Know how to respond to suspected or alleged abuse

  1. Explain the actions to take if there are suspicions that an individual is being abused
  2. Explain the actions to take if an individual alleges that they are being abused
  3. Identify ways to ensure that evidence of abuse is preserved

Understand the national and local context of safeguarding and protection from abuse

  1. Identify relevant legislation, national policies and local systems that relate to safeguarding and protection from abuse
  2. Explain the roles of different agencies in safeguarding and protecting individuals from abuse
  3. Identify factors which have featured in reports into serious cases of abuse and neglect
  4. Identify sources of information and advice about own role in safeguarding and protecting individuals from abuse, including whistle blowing
  5. Identify when to seek support in situations beyond your experience and expertise

Understand ways to reduce the likelihood of abuse

  1. Explain how the likelihood of abuse may be reduced by:
    • working with person centred values
    • promoting choice and rights
    • encouraging active participation
    • supporting individuals with awareness of personal safety
  2. Explain the importance of an accessible complaints procedure for reducing the likelihood of abuse
  3. Outline how the likelihood of abuse can be reduced by managing risk and focusing on prevention

Know how to recognise and report unsafe practices

  1. Describe unsafe practices that may affect the well-being of individuals
  2. Explain the actions to take if unsafe practices have been identified
  3. Describe the actions to take if suspected abuse or unsafe practices have been reported but nothing has been done in response

Understand principles for online safety

  1. Describe the potential risks presented by:
    • the use of electronic communication devices
    • the use of social networking sites
    • the use of the internet
    • carrying out financial transactions online
  2. Explain ways of reducing the risks presented by each of these types of activity
  3. Explain the importance of balancing measures for online safety against the benefits to individuals of using electronic systems and devices

Module 7 (Mandatory)

Health, safety and wellbeing in care settings

Understand own responsibilities, and the responsibilities of others, relating to health and safety in the work setting

  1. Identify legislation relating to general health and safety in a care work setting
  2. Outline the main points of the health and safety policies and procedures agreed with the employer
  3. Outline the main health and safety responsibilities of:
    • self
    • the employer or manager
    • others in the work setting
  4. Identify tasks relating to health and safety that should not be carried out without special training
  5. Explain how to access additional support and information relating to health and safety

Understand the use of risk assessments in relation to health and safety

  1. Explain why it is important to assess health and safety risks posed by the work setting, situations or by particular activities
  2. Explain how and when to report potential health and safety risks that have been identified
  3. Explain how risk assessment can help address dilemmas between rights and health and safety concerns

Understand procedures for responding to accidents and sudden illness

  1. Describe different types of accidents and sudden illnesses that may occur in own work setting
  2. Outline the procedures to be followed if an accident or sudden illness should occur

Be able to reduce the spread of infection

  1. Explain own roles and responsibilities as an employee and those of the employer in the prevention and control of infection
  2. Explain the causes and spread of infection in care settings
  3. Demonstrate the recommended method for hand washing settings
  4. Demonstrate the use of Personal Protective Equipment (PPE) and when to use it
  5. Demonstrate ways to ensure that own health and hygiene do not pose a risk to others at work

Be able to move and handle equipment and objects safely

  1. Identify legislation that relates to moving and handling
  2. Explain principles for moving and handling equipment and other objects safely
  3. Demonstrate how to move and handle equipment and objects safely

Know how to handle hazardous substances and materials

  • Describe hazardous substances and materials that may be found in the work setting
  • Explain safe practices for:
    • storing hazardous substances
    • using hazardous substances
    • disposing of hazardous substances and materials

Understand how to promote fire safety in the work setting

  1. Describe practices that prevent fires from:
    • starting
    • spreading
  2. Describe emergency procedures to be followed in the event of a fire in the work setting
  3. Explain the importance of maintaining clear evacuation routes at all times

Be able to implement security measures in the work setting

  1. Use agreed ways of working for checking the identity of anyone requesting access to:
    • premises
    • information
  2. Implement measures to protect own security and the security of others in the work setting
  3. Explain the importance of ensuring that others are aware of own whereabouts

Know how to manage own stress

  1. Identify common signs and indicators of stress in self and others.
  2. Identify circumstances and factors that tend to trigger stress in self and others
  3. Describe ways to manage stress and how to access sources of support

Module 8 (Mandatory)

Duty of care

Understand the implications of duty of care

  1. Define the term duty of care
  2. Describe how duty of care relates to duty of candour
  3. Describe how the duty of care affects own work role

Understand support available for addressing dilemmas that may arise about duty of care

  1. Describe dilemmas that may arise between the duty of care and an individual’s rights
  2. Explain where to get additional support and advice about how to resolve such dilemmas

Know how to respond to complaints

  1. Describe the process to follow when responding to complaints
  2. Identify the main points of agreed procedures for handling complaints

Module 9 (Mandatory)

Handle information in care settings

Understand the need for secure handling of information in care settings

  1. Identify the legislation that relates to the recording, storage and sharing of information in care settings
  2. Explain why it is important to have secure systems for recording and storing information in a care setting

Know how to access support for handling information

  1. Describe how to access guidance, information and advice about handling information
  2. Explain what actions to take when there are concerns over the recording, storing or sharing of information

Be able to handle information in accordance with agreed ways of working

  1. Keep records that are up to date, complete, accurate and legible
  2. Follow agreed ways of working for:
    • recording information
    • storing information
    • sharing information

Module 10 (Optional)

Select and wear appropriate personal protective equipment for work in healthcare settings

Understand legislation, local policy and protocol in relation to dressing for work in a healthcare setting

  1. Explain organisational policies and protocols in relation to preparing and dressing for work in healthcare settings
  2. Explain standard precautions for infection prevention and control which affect own practice in
    • preparing for work
    • dressing for work
  3. Explain how and when to cleanse own hands in line with local policy and protocol
  4. Explain the importance of maintaining a professional appearance and presentation
  5. Explain the importance of removing personal clothing, makeup and fashion items as required by own work setting

Be able to select and use personal protective equipment (PPE) in a healthcare setting

  1. Check for the cleanliness, suitability and fit of PPE for the roles and procedures to be undertaken
  2. Wear PPE in the designated work area only according to own role and procedures to be undertaken
  3. Describe how PPE may become unsuitable for use including the actions to take if this happens
  4. Remove and dispose of PPE in line with local policy and protocol
  5. Describe what additional protection equipment should be worn when there is a risk of aerosol blood, body fluids or radiation
  6. Describe the importance of promptly reporting reduction in stocks of PPE
  7. Explain when synthetic non-powdered un-sterile gloves and apron should be used

Module 11 (Optional)

The principles of Infection Prevention and Control

Understand own and others roles and responsibilities in the prevention and control of infections

  1. Explain employees’ roles and responsibilities in relation to the prevention and control of infection
  2. Explain employers’ responsibilities in relation to the prevention and control infection

Understand legislation and policies relating to prevention and control of infections

  1. Outline current legislation and regulatory body standards which are relevant to the prevention and control of infection
  2. Identify local and organisational policies relevant to the prevention and control of infection

Understand systems and procedures relating to the prevention and control of infections

  1. Describe procedures and systems relevant to the prevention and control of infection
  2. Explain the potential impact of an outbreak of infection on the individual and the organisation

Understand the importance of risk assessment in relation to the prevention and control of infections

  1. Define the term risk
  2. Outline potential risks of infection within the workplace
  3. Describe the process of carrying out a risk assessment
  4. Explain the importance of carrying out a risk assessment

Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections

  1. Demonstrate correct use of PPE
  2. Identify different types of PPE
  3. Explain the reasons for use of PPE
  4. State current relevant regulations and legislation relating to PPE
  5. Describe employees’ responsibilities regarding the use of PPE
  6. Describe employers’ responsibilities regarding the use of PPE
  7. Describe the correct practice in the application and removal of PPE
  8. Describe the correct procedure for disposal of used PPE

Understand the importance of good personal hygiene in the prevention and control of infections

  1. Describe the key principles of good personal hygiene
  2. Demonstrate good hand washing technique
  3. Identify the correct sequence for hand washing
  4. Explain when and why hand washing should be carried out
  5. Describe the types of products that should be used for hand washing
  6. Describe correct procedures that relate to skincare

Module 12 (Optional)

Contribute to the effectiveness of teams

Understand the importance of own role and how it contributes to the team performance

  1. Describe the teams’ overall objectives and purpose
  2. Explain how own role and responsibilities contribute to team activities, objectives and purposes
  3. Identify other team members, their roles and responsibilities within the team
  4. Explain their activities and ideas to other members in the team

Be able to reflect on own performance

  1. Use feedback or suggestions from others to enable them to improve own practice within the team
  2. Propose suggestions or ideas to benefit team members and improve team working
  3. Undertake development and learning to interact with the team more effectively

Be able to manage time and commitments effectively

  1. Fulfil own commitments to other team members within agreed timescales and according to overall work priorities
  2. Inform appropriate team members when commitments cannot be fulfilled within specified timescales

Be able to establish effective working relationships with all members of the team

  1. Behave towards other team members in a way that supports the effective functioning of the team
  2. Resolve differences of opinion and conflicts within the team in ways which respects other team members points of view

Module 13 (Optional)

Support individuals to eat and drink

Be able to support individuals to make choices about food and drink

  1. Establish the individuals’ dietary requirements
  2. Establish with the individual and key people the food and drink the individual wishes to consume
  3. Encourage the individual to select suitable options for food and drink
  4. Describe ways to resolve any concerns about the choice of food and drink
  5. Describe how and when to seek guidance about an individual’s choice of food and drink

Be able to prepare to provide support for eating and drinking

  1. Identify support an individual requires when eating and drinking
  2. Apply standard precautions for infection control
  3. Support the individual to prepare to eat and drink
  4. Provide suitable utensils to assist the individual to eat and drink

Be able to provide support for eating and drinking

  1. Describe factors that promote an individual’s dignity, comfort and enjoyment while eating and drinking
  2. Support the individual to consume manageable amounts of food and drink at their own pace
  3. Encourage the individual to eat and drink
  4. Support the individual to clean themselves if food or drink is spilt
  5. Respond to an individual’s feedback or observed reactions while eating and drinking

Be able to clear away after eating and drinking

  1. Explain why it is important to be sure that an individual has finished eating and drinking before clearing away
  2. Confirm that the individual has finished eating and drinking
  3. Clear away used crockery and utensils in a way that promotes active participation
  4. Support the individual to wash their hands and make themselves clean and tidy after eating and drinking
  5. Store or dispose any left-over food and drink

Be able to monitor eating and drinking and the support provided

  1. Explain the importance of monitoring the food and drink an individual consumes and any difficulties they encounter
  2. Monitor, record and report:
    • the food and drink the individual consumes
    • any issues or concerns in relation to the individual and their eating and drinking
  3. Report support provided for eating and drinking

Module 14 (Optional)

Support independence in the tasks of daily living

Understand principles for supporting independence in the tasks of daily living

  1. Explain how individuals can benefit from being as independent as possible in the tasks of daily living
  2. Explain how active participation promotes independence in the tasks of daily living
  3. Describe how daily living tasks may be affected by an individual’s culture or background
  4. Explain the importance of providing support that respects the individuals culture and preferences
  5. Describe how to identify suitable opportunities for an individual to learn or practise skills for daily living
  6. Explain why it is important to establish roles and responsibilities for providing support

Be able to establish what support is required for daily living tasks

  1. Access information about support for daily living tasks, using an individual’s care plan and agreed ways of working
  2. Clarify with the individual and others, the requirements for supporting an individual’s independence in daily living tasks
  3. Describe how and when to access additional guidance to resolve any difficulties or concerns about support for daily living tasks

Be able to provide support for planning and preparing meals

  1. Support the individual to plan meals that contribute to a healthy diet and reflect their culture and preferences
  2. Support the individual to store food safely
  3. Support the individual to prepare food in a way that promotes active participation and safety

Be able to provide support for buying and using household and personal items

  1. Identify different ways of buying household and personal items
  2. Work with the individual to identify household and personal items that are needed
  3. Support the individual to buy items in their preferred way
  4. Support the individual to store items safely
  5. Support the individual to use items safely

Be able to provide support for keeping the home clean and secure

  • Support the individual to keep their home clean, in a way that promotes active participation and safety
  • Describe different risks to home security that may need to be addressed
  • Support the individual to use agreed security measures

Be able to identify and respond to changes needed in support for daily living tasks

  1. Enable the individual to express views about the support provided to increase independence in daily living tasks
  2. Record changes in the individuals’ circumstances that may affect the type or level of support required
  3. Adapt support in agreed ways to address concerns, changes or increased independence

Module 15 (Optional)

Support individuals with specific communication needs

Understand an individual’s specific communication needs

  1. Explain the importance of meeting an individual’s communication needs
  2. Explain how and when to access information and support in relation to communication needs
  3. Explain how own role and practice can impact on communication with an individual who has specific communication needs
  4. Identify a range of communication methods and aids to support individuals to communicate
  5. 5 Analyse features of the environment that impact on communication
  6. Explain reasons why an individual may use a form of communication that is not based on a formal language system
  7. Describe the potential effects on an individual of having unmet communication needs
  8. Identify specialist services relating to communication technology and aids
  9. Describe types of support that an individual may need in order to use communication technology and aids
  10. Explain the importance of ensuring that communication equipment is correctly set up and working properly
  11. Work in partnership with the individual and others to identify the individual’s communication needs
  12. Contribute to identifying communication methods or aids to meet the individual’s communication needs
  13. Prepare the environment to facilitate communication
  14. Use agreed methods of communication to interact with the individual
  15. Monitor the individuals’ responses during and after the interaction
  16. Adapt own practice to improve communication with the individual
  17. Support the individual to develop communication methods
  18. Provide opportunities for the individual to communicate with others
  19. Support others to be understood by the individual
  20. Support others to understand the individual
  21. Collate information in relation to an individual’s communication and the support provided
  22. Contribute to evaluating the effectiveness of agreed methods of communication and support provided
  23. Work with others to support the continued development of communication

Module 16 (Optional)

Meet Food Safety Requirements when Providing Food and Drink for Individuals

Understand the importance of food safety measures when providing food and drink for individuals

  1. identify potential food safety hazards when preparing, serving, clearing away and storing food and drink
  2. explain the importance of implementing food safety measures when providing food and drink for individuals
  3. explain why personal protective clothing should be used when handling food and drink
  4. explain why surfaces, utensils and equipment must be clean before beginning a new task
  5. explain the importance of clearing and disposing of food waste promptly and safely
  6. explain the importance of storing different types of food and drink safely

Be able to maintain hygiene when handling food and drink

  1. Explain when hands must be washed to maintain food hygiene
  2. Demonstrate effective handwashing for handling food and drink
  3. Use personal protective equipment (PPE) to maintain hygiene when handling food and drink
  4. Ensure that all surfaces, utensils and equipment are clean before beginning a new task

Be able to meet food safety requirements when preparing and serving food and drink for individuals

  1. Describe practices to control hazards when preparing and serving food and drink
  2. Prepare food and drink in ways that minimise risks to own safety and that of others
  3. Serve food and drink in ways that minimise risks to own safety and that of others

Be able to meet food safety requirements when clearing away food and drink

  1. Clear away food and drink in ways that minimise risks to own safety and that of others
  2. Dispose of food waste promptly and safely
  3. Clean utensils and equipment effectively after use
  4. Store utensils and equipment safely

Be able to store food and drink safely

  1. Describe practices to control food safety hazards when storing different types of food and drink
  2. Store different types of food and drink safely

Know how to access additional advice or support about food safety

  1. Identify sources of information about food safety
  2. Describe how to access additional advice and support about own role in maintaining food safety when providing food and drink for individuals

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.

Funding and Pricing

Including Assignment, Workbook and Resources:

The full cost of this qualification is £750 per person which is duly invoiced at the point of enrolment.

* You will need to be registered with the Workforce Development Fund if you wish to claim back costs.
** The claim-back £GBP value quoted above was correct as of 28th March 2022.

Upon completion and certification of this qualification, the certificate(s) for your staff members will be sent to you along with all of the supporting data and information required for you to submit your WDF costs claim. This makes the claims process very simple and straightforward. This service is provided as part of the original service charge. No extra fees will apply.

Funding Availability for Care Employers

This care qualification can be funded by Skills for Care as part of the Workforce Development Fund (WDF). The Workforce Development Fund (WDF) is funding from the Department of Health and Social Care (DHSC). It supports the provision of high-quality care and the continuing professional development (CPD) of staff across the adult social care sector by providing a contribution towards the costs of vocational learning. The fund allows you to claim back money towards the costs of workers completing a broad range of adult social care qualifications, learning programmes and digital learning modules.

Organisations wishing to access the funding must meet the Adult Social Care Workforce Data Set (ASC-WDS) requirements for WDF. Further details on this can be accessed on the Skills for Care Website here.

Quality Assurance

This Level 2 Diploma in Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Share this page:
Scroll to Top