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Awareness of End of Life Care Level 3

Our Level 3 Award in Awareness of End of Life Care is an accredited qualification on which you will learn of different perspectives of death and dying, and the impact it has on individuals. This course supports the Department of Health’s national end-of-life strategy and aims to improve end-of-life care practice and establish a standard across all services

The three modules are theory based, provided as a remote learning opportunity with assignments, workbooks and resources provided.

Course Details

Qualification Name: Level 3 Award in Awareness of End of Life Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 601/6926/6
Average time to completion: 4 to 6 weeks

Course Content

Module 1

Understand how to work in end-of-life care

Know different perspectives on death and dying

  1. Outline the factors that can affect an individual’s views on death and dying.
  2. Outline the factors that can affect own views on death and dying.
  3. Outline how the factors relating to views on death and dying can impact on practice.
  4. Define how attitudes of others may influence an individual’s choices around death and dying.

Understand the aims, principles and policies of end-of-life care

  1. Explain the aims and principles of end-of-life care
  2. Explain why it is important to support an individual in a way that promotes their dignity
  3. Describe the importance of maintaining comfort and wellbeing in end-of-life care
  4. Explain the stages of the local end of life care pathway
  5. Describe the principles of advance care planning
  6. Define local and national policy and guidance for care after death

Understand factors regarding communication in end-of-life care

  1. Explain how an individual’s priorities and the ability to communicate may vary over time.
  2. Explain your role in responding to key questions and cues from individuals and others regarding their end-of-life experience.
  3. Describe how you might respond to difficult questions from individuals and others.
  4. Outline strategies to manage emotional responses from individuals and others.
  5. Explain the importance of sharing appropriate information according to the principles and local policy on confidentiality and data protection.

Know how to access the range of support services available to individuals and others

  1. Identify the range of support services and facilities available to an individual and others.
  2. Identify the key people who may be involved within a multi-disciplinary end of life care team.
  3. Identify the potential barriers an individual may face when accessing end of life care.
  4. Suggest ways to minimise the barriers an individual may face when accessing end of life care

Module 2

Understand how to support individuals during the last days of life

Understand common features of support during the last days of life

  1. Describe the common signs of approaching death
  2. Define the circumstances when life-prolonging treatment can be stopped or withheld
  3. Analyse the importance of any advance care plan in the last days of life
  4. Identify the signs that death has occurred

Understand the impact of the last days of life on the individual and others

  1. Describe the possible psychological aspects of the dying phase for the individual and others
  2. Explain the impact of the last days of life on the relationships between individuals and others
  3. Outline possible changing needs of the individual during the last days of life

Know how to support individuals and others during the last days of life

  1. Describe a range of ways to enhance an individual’s wellbeing during the last days of life
  2. Explain the importance of working in partnership with key people to support the individual’s wellbeing during the last days of life
  3. Describe how to use an integrated care pathway according to agreed ways of working
  4. Define key information about the process following death that should be made available to appropriate people according to agreed ways of working

Understand the actions to be taken following an individual’s death

  1. Explain national guidelines, local policies and procedures relating to care after death
  2. Explain the importance of being knowledgeable about an individual’s wishes for their after-death care
  3. Explain the importance of acting in ways that respect the individuals wishes immediately after death
  4. Describe agreed ways of working relating to prevention and control of infection when caring for and transferring a deceased person
  5. Describe ways to support others immediately following the death of a close relative or friend

Know how to manage own feelings in relation to an individual’s dying or death

  1. Define possible impact of an individual’s death on own feelings
  2. Identify available support systems to manage own feelings in relation to an individual’s death

Module 3

Understand how to provide support when working in end-of-life care

Understand current approaches to end-of-life care

  1. Analyse the impact of national and local drivers on current approaches to end-of-life care
  2. Evaluate how a range of tools for end-of-life care can support the individual and others
  3. Analyse the stages of the local end of life care pathway

Understand an individual’s response to their anticipated death

  1. Evaluate models of loss and grief
  2. Describe how to support the individual throughout each stage of grief
  3. Explain the need to explore with each individual their own specific areas of concern as they face death
  4. Describe how an individual’s awareness of spirituality may change as they approach end of life

Understand factors regarding communication for those involved in end-of-life care

  1. Explain the principles of effective listening and information giving, including the importance of picking up on cues and non-verbal communication
  2. Explain how personal experiences of death and dying may affect capacity to listen and respond appropriately
  3. Give examples of internal and external coping strategies for individuals and others when facing death and dying
  4. Explain the importance of ensuring effective channels of communication are in place with others

Understand how to support those involved in end-of-life care situations

  1. Describe possible emotional effects on staff working in end-of-life care situations
  2. Evaluate possible sources of support for staff in end-of-life situations
  3. Identify areas in group care situations where others may need support in end-of-life care situations
  4. Outline sources of emotional support for others in end-of-life care situations

Understand how symptoms might be identified in end-of-life care

  1. Identify a range of symptoms that may be related to an individual’s condition, pre-existing conditions and treatment itself
  2. Describe how symptoms can cause an individual and others distress and discomfort
  3. Describe signs of approaching death
  4. Identify different techniques for relieving symptoms

Understand advance care planning

  1. Explain the difference between a care or support plan and an advance care plan
  2. Identify where to find additional information about advance care planning
  3. Describe own role in advance care planning
  4. Explain why, with their consent, it is important to pass on information about the individual’s wishes, needs, and preferences for their end-of-life care

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.

Funding and Pricing

Including Assignment, Workbook and Resources:

The full cost of this qualification is £120 per person which is duly invoiced at the point of enrolment.

* You will need to be registered with the Workforce Development Fund if you wish to claim back costs.
** The claim-back £GBP value quoted above was correct as of 28th March 2022.

Upon completion and certification of this qualification, the certificate(s) for your staff members will be sent to you along with all of the supporting data and information required for you to submit your WDF costs claim. This makes the claims process very simple and straightforward. This service is provided as part of the original service charge. No extra fees will apply.

Funding Availability for Care Employers

This care qualification can be funded by Skills for Care as part of the Workforce Development Fund (WDF). The Workforce Development Fund (WDF) is funding from the Department of Health and Social Care (DHSC). It supports the provision of high-quality care and the continuing professional development (CPD) of staff across the adult social care sector by providing a contribution towards the costs of vocational learning. The fund allows you to claim back money towards the costs of workers completing a broad range of adult social care qualifications, learning programmes and digital learning modules.

Organisations wishing to access the funding must meet the Adult Social Care Workforce Data Set (ASC-WDS) requirements for WDF. Further details on this can be accessed on the Skills for Care Website here.

Quality Assurance

This Level 3 Award in Awareness of End of Life Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

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