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Award in First Aid at Work level 3

Our Level 3 Award in First Aid at Work (RQF) is an accredited qualification designed to equip learners with advanced first aid skills tailored for workplace environments. Delivered over three days through face-to-face training, this comprehensive course comprises two modules, setting a robust standard for workplace safety and readiness.

Aligned with Health and Safety Executive (HSE) guidelines, the training delves into intricate aspects of first aid, including CPR, AED usage, and the management of serious injuries and illnesses. Going beyond basic training, it will provide you with the confidence and expertise to effectively address diverse medical emergencies.

Following Resuscitation Council (UK) standards and employing the ABCDE Approach, this course meets HSE criteria for workplace first aiders. The modules provide comprehensive instruction in workplace first aid practices, covering emergency assessment, casualty care, CPR, injury first aid, illness recognition, and management of medical emergencies such as anaphylaxis and poisoning.

Ideal for individuals looking to enhance workplace safety through acquiring advanced first aid skills, completion of this qualification certifies candidates as Workplace Emergency First Aiders. You will have the essential knowledge and abilities to effectively manage workplace emergencies, enhancing the safety and protection of the work environment.

Certification remains valid for three years, with annual refresher courses recommended to uphold proficiency.

Course Details

Qualification Name: Level 3 Award in First Aid at Work (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/5826/9
Average time to completion: 3 days

Course Content

Mandatory Units

These modules provide comprehensive training in first aid skills for the workplace. Learners will acquire knowledge and practical skills in assessing emergency incidents, managing unresponsive casualties, providing CPR, administering first aid for various injuries (such as fractures, burns, and eye injuries), recognising and responding to major illnesses (like heart attacks and strokes), and dealing with medical emergencies like anaphylaxis and poisoning. By completing these modules, individuals will be equipped to handle a wide range of medical emergencies and provide essential assistance in the workplace.

  • Module 1: Emergency First Aid in the Workplace
    • First Aid Assessment
      • Understand the role and responsibilities of a first aider, including minimising infection risks and obtaining consent. Learn how to complete an accident report form and identify necessary first aid equipment.
    • First Aid Procedures
      • Identify essential first aid equipment in the workplace and understand its safe use. Learn to assess emergency incidents, conduct scene and primary surveys, and know when to call for help.
      • Manage an unresponsive casualty who is breathing normally by assessing their level of consciousness, opening their airway, and placing them in the recovery position. Also, learn to manage a casualty in seizure.
      • Recognise the need for CPR and demonstrate proper technique using a manikin. Provide first aid for a casualty in shock, choking, or with external bleeding. Administer first aid for minor injuries like cuts, grazes, splinters, burns, and scalds.
  • Module 2: Recognition and Management of Illness and Injury in the Workplace
    • Conducting a Secondary Survey: Learn to collect information for a casualty history and conduct a head-to-toe survey.
    • First Aid for Injuries to Bones, Muscles, and Joints: Recognise suspected fractures, dislocations, sprains, and strains. Administer first aid and apply support slings or elevated slings.
    • First Aid for Head and Spinal Injuries: Recognise suspected head and spinal injuries. Administer appropriate first aid for these injuries.
    • First Aid for Chest Injuries: Recognise flail chest and penetrating chest injuries. Administer first aid for these chest injuries.
    • First Aid for Burns and Scalds: Understand factors affecting the severity of burns and scalds. Administer first aid for burns involving dry heat, wet heat, electricity, or chemicals.
    • First Aid for Eye Injuries: Administer first aid for eye injuries involving dust, chemicals, or embedded objects.
    • First Aid for Sudden Poisoning: Learn routes of poisoning entry and administer immediate first aid. Identify sources of information for treating sudden poisoning.
    • First Aid for Anaphylaxis: Identify common triggers for anaphylaxis, recognise symptoms, and administer immediate first aid.
    • First Aid for Suspected Major Illness: Recognise suspected heart attacks, strokes, epileptic seizures, asthma attacks, and diabetic emergencies. Administer appropriate first aid for these major illnesses.

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

This three-day qualification is trained face-to-face at our own premises or if you are an employer and require all 12 places, we can bring the training to you.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.

Our Facilities

The training elements of this qualification can be delivered at our premises, or we can bring the training to you.

  • Disability access building
  • Ground flood training facilities (at request)
  • Comfortable classroom lecture/study environment
  • Toilet & Washrooms inc. disabled access
  • Refreshments provision


Including Assignment, Workbook and Resources:

The full cost of this qualification is £200 per person or £1,900 per course (maximum of 12 delegates) which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 3 Award in Emergency First Aid at Work is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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