Our Level 3 Diploma in Business Administration (RQF) is an accredited qualification developed to equip you with the essential knowledge and skills required for effective leadership in administrative roles. Throughout the program, you’ll develop proficiency in a diverse range of competencies vital for navigating various professional contexts.
As you progress, you’ll delve into creating custom documents, managing team performance, problem-solving, recruitment processes, and honing both written and verbal communication skills. The course provides a comprehensive understanding of business fundamentals, including market dynamics, legal obligations, financial oversight, and sales and marketing principles.
Emphasis is placed on enhancing business communication skills, negotiation techniques, and personal and professional development management to align your growth with organisational goals. Ideal for individuals in senior administrative positions or those aspiring to such roles, the program seamlessly integrates theoretical knowledge with practical application.
Theoretical components are delivered through remote or in-person sessions, supplemented by assignments, workbooks, and additional resources. Practical skills are honed and assessed in the workplace under the guidance of experienced tutors. Mandatory modules cover essential business principles, communication skills, and personal development management, while optional modules offer flexibility to tailor your learning experience to your specific role.
Upon completion, you’ll possess a comprehensive understanding of business administration principles, positioning you for success in your career endeavours.
Course Details
Qualification Name: Level 3 Diploma in Business Administration (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 601/3705/6
Average time to completion: 6 to 12 months
Course Content
Mandatory Units
- Module 1 – Business Fundamentals: This module covers understanding business markets, legal obligations, innovation, financial management, budgeting, and sales and marketing principles.
- Module 2 – Business Communication Essentials: This module covers negotiation, presentation development and delivery, bespoke document creation, information systems, and communication skills, this module equips you with vital business communication skills.
- Module 3 – Personal and Professional Development Management: This module focuses on identifying development needs, creating development plans, executing those plans, and maintaining their relevance. This also covers continuous personal and professional growth aligned with organisational goals.
- Module 4 – Effective Business Communication: This module emphasises understanding communication models, grammar, planning, overcoming barriers, and written and verbal communication skills necessary for effective business interactions.
- Module 5 – Administration Principles: This module delves into effective communication techniques, grammar, overcoming barriers, and maintaining professionalism in written and verbal exchanges.
Optional Units
- Module 6 – Recruitment and Selection Administration: This module explores recruitment processes, job descriptions, selection methods, and confidentiality requirements whilst preparing you to effectively administer recruitment and selection processes.
- Module 7 – Problem Resolution in Administration: This module covers identifying administrative problems, selecting appropriate strategies, implementing solutions, and evaluating their effectiveness.
- Module 8 – Administrative Support for Meetings: This module covers meeting administration, preparation, support, and follow-up actions, to ensure efficient and effective meeting management within organisational frameworks.
- Module 9 – Office Facility Management: This module focuses on establishing and managing office procedures, evaluating system effectiveness, managing constraints, and maintaining productive work environments.
- Module 10 – Information Storage and Retrieval: This module explores storage systems, legal requirements, and retrieval techniques to ensure efficient handling and access to organisational information.
- Module 11 – Human Resource Records Administration: This module covers HR record keeping, confidentiality, data processing, and adherence to organisational policies and legal requirements.
- Module 12 – Minutes of Meetings Production: This module includes notetaking to producing meeting minutes, and the entire processes in place, ensuring accurate and confidential documentation of meetings.
- Module 13 – Recruitment, Selection, and Induction Practices: This module covers recruitment planning, selection methods, induction processes, and legal compliance, to prepare you for effective talent acquisition and integration into the organisation.
Enrolment and Delivery
Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.
Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.
On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.
Pricing
Including Assignment, Workbook and Resources:
The full cost of this qualification is £1100 per person which is duly invoiced at the point of enrolment.
Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.
Quality Assurance
This Level 3 Diploma in Business Administration is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.
Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.
Enquiry Form
At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.
Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.
