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Jo Oldfield

Jo Oldfield Profile Photograph

Jo Oldfield
Director and Co-Founder / Complete Training

Jo Oldfield is one of Greater Manchester’s leading developers and deliverers of accredited care training courses.  She specialises in making the learning of Health and Social Care training accessible and relevant to each person, the service they represent, and ultimately the needs of the end-user.  She has a special personal and professional interest in the field of education for individuals with learning difficulties, highly regarded for her work in the fields of ADHD, Autism, complex mental health needs, age-related learning difficulties, transition services, and physical and sensory difficulties.  Jo is the lead developer of a learning curriculum for people with a range of disabilities, helping families and individuals to build independent living skills and ultimately achieve meaningful, happy and robust transition.

Jo has earned many distinguished qualifications through her 30 year career working in the Health and Social Care sector, having previously worked with GateWay, MENCAP, Rochdale Council, and as a freelance care sector consultant and care course trainer.  Jo is a published author of six books on the topics of ADHD and Autism, and has contributed a wealth of care related written resources and materials that are utilised commercially in the care sector, all with a focus on helping to improve the overall quality of care available in the UK.  Her experience and knowledge of her sector and topic has made her a valuable and highly regarded mock inspector of regulated care services.

Jo leads a very active and continuous evaluation-and-update programme of all Care Training Courses provided by Complete Training to ensure the courses are always up-to-the-minute with best-practice guidance and are fulfilling of all regulatory and quality standards.

Jo is also the founder of YANA, a web-based support resource for families with children who have complex needs, and supports many families on a voluntarily basis with help navigating the complex care systems and support services in place.

Jo’s Professional Credentials


  • 30 years of experience in the Health and Social Care Sector
  • 2013 – Present – Co-Founder and Director of Complete Training
  • 2010 – 2013 – Freelance care sector consultant and educator
  • 2009 – 2010 – Service and Learning Manager for the Social Inclusion Unit at Rochdale Metropolitan Borough Council
  • 2002 – 2010 – Freelance care sector consultant and educator
  • 2000-2002 – Senior Inclusion Officer for the Social Inclusion Business Unity at Rochdale Metropolitan Borough Council
  • 1995 – 2000 – Manager of Day Service for Learning Difficulties
  • 1993-1994 – Various support roles for GateWay, MENCAP and Learning Difficulties.


  • Neuro Linguistic Programming Master Practitioner (Distinction)
  • Member of The Complementary Medical Association (CMA)
  • Level 3 Diploma in Life Coaching
  • Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care
  • Level 2 Certificate in Understanding Safeguarding and Prevent
  • Level 2 Certificate in Understanding Autism
  • Functional Skills Qualification in Mathematics Level 2
  • L2 Certificate in the Care and Management of Diabetes
  • Functional Skills Qualification in Information Communication Technology Level 2
  • Level 2 Certificate in Understanding Autism
  • Level 3 Special Educational Needs Law – Ongoing
  • Level 7 NVQ Diploma in Strategic Management and Leadership
  • Level 2 Certificate in Understanding Behaviour that Challenges
  • Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care
  • Level 2 Award in Mental Health First Aid
  • Level 2 Certificate in Mental Health Awareness
  • Dyslexia Therapist Diploma
  • Centre of excellence -Diploma in Kinesiology
  • Cognitive Behavioural Therapy Practitioner Diploma
  • Level 4 certificate in Conducting Internal Quality Assurance
  • Certificate in Education (Further, Higher and Adult Education)
  • Learning Disabilities Award Framework – Induction and Foundation Programme Assessor
  • Level 4 Certificate in Further Education Training Stage 1 and 2
  • International Therapy Examination Council Beauty Specialist Diploma
  • Level 3 NVQ in Promoting Independence
  • Level 3 D32/D33 Assessor Award
  • BSC Psychology – First Stage
  • Certificate in Continuing Professional Development (Special Educational Needs)
  • Level 2 Certificate in the Awareness and Prevention of Falls

Education Training

  • Safeguarding Adults
  • MCA and Dols – Introducing LPS (Mental Capacity Act, Deprivation of Liberty Safeguards, Liberty Protection Safeguards)
  • Equality and Diversity
  • Prevent Duty (Radicalisation, Extremism) – Anti Terrorist Team Greater Manchester Police
  • Prevent in Education (Radicalisation, Extremism) – Anti Terrorist Team Greater Manchester Police
  • Dementia Awareness
  • Fire Safety
  • Nutrition and Hydration
  • Dealing with Emergency Situations
  • Active Support in Care
  • Neurodiversity Awareness
  • Health and Safety in the Workplace
  • Autism Awareness
  • Learning Disability Awareness
  • Infection Prevention and Control
  • Food Hygiene Safety
  • GDPR and Confidentiality
  • End of Life Awareness
  • Moving and Positioning Individuals (Assisting and Moving People)
  • Invigilation Training
  • Safeguarding Children
  • Person Centred Approaches
  • Positive Behaviour Support and Non-Restrictive Practice


Author of 6 books – Catalogue

  • ADHD – “Living My Adventure” (Book) Link
  • Grumfy and his Adventures (Book) Link
  • My little book to help me in the way I need you to: A little book of strategies to help young adults (Book) Link
  • My Little Book of Strategies: Everything I need you to know to help me (Book) Link
  • ADHD – Living the adventure: “My Little Book of Essential Things I want you to know about me” (Book) Link
  • My little book on what I want you to know about my child (Book) Link
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