Diploma in Adult Care Level 3

Our Level 3 Diploma in Adult Care (RQF) is an accredited qualification updated to reflect the latest criteria as of August 1st, 2023. This diploma is designed to equip you with essential knowledge and skills for effective leadership and team management in the health and social care sector.

Throughout the course, you will cover a wide range of topics, including person-centred practices, effective communication, understanding the duty of care, ongoing personal and professional development, safeguarding individuals, and promoting equality, diversity, and inclusion. Additionally, it encompasses supporting health and wellbeing, providing you with a thorough grasp of adult care principles and practices.

Adaptable to your specific role, team, and the individuals you support, the diploma offers flexible learning methods under the guidance of specialist tutors. It is perfectly suited for individuals working or volunteering in the health and social care sector, eliminating the need for additional assessments or training outside of work.

The course delves into both theoretical concepts and practical applications, offering insights into infection prevention and control, responsibilities and workplace procedures, information management, health and safety protocols, quality assurance, mentoring, coaching, positive behaviour support, and the adult care induction process.

This qualification seamlessly integrates theoretical learning with practical experience. Theory sessions are conducted remotely, complete with assignments, workbooks, and resources, while practical learning is achieved through observations of your daily work and examples of completed work.

Upon completion, you will have gained the skills necessary to lead and manage teams effectively, foster staff development, ensure regulatory and policy compliance, support positive behaviour, and enhance quality in adult social care environments.

Course Details

Qualification Name: Level 3 Diploma in Adult Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/2763/7
Average time to completion: 6 to 18 months

Course Content

Mandatory Units

In these mandatory units, you’ll delve into foundational principles and essential skills necessary for providing quality care in adult social settings. From understanding the importance of person-centred practices to mastering infection prevention and control, each module equips you with crucial knowledge and skills to excel in your role

  • Module 1: Promoting Person-Centred Practices: Learn the importance of person-centred values, effective communication, and supporting individuals’ rights to make choices and maintain independence.
  • Module 2: Effective Communication: Understand the significance of effective communication in fostering relationships, managing complex situations, and promoting openness and honesty.
  • Module 3: Understanding Duty of Care: Explore the principles of duty of care, including safeguarding individuals, managing conflicts, and responding to comments, complaints, and adverse events.
  • Module 4: Continuous Personal and Professional Development: Develop skills for continuous improvement through self-assessment, reflection, and goal-setting, enhancing both personal and professional growth.
  • Module 5: Safeguarding Individuals: Gain insights into recognising signs of abuse and neglect, responding appropriately, and implementing measures to prevent harm.
  • Module 6: Promoting Equality, Diversity, and Inclusion: Explore legislative frameworks, challenge discriminatory practices, and foster inclusive cultures to ensure equitable care provision.
  • Module 7: Promoting Personal Wellbeing: Learn strategies for maintaining personal wellbeing, managing stress, and accessing support to sustain optimal performance.
  • Module 8: Supporting Health and Wellbeing: Understand factors influencing individuals’ wellbeing, monitor health indicators, and promote holistic approaches to support wellbeing.
  • Module 9: Understanding Mental Capacity and Restrictive Practices: Grasp the principles of mental capacity, consent, and the importance of minimising restrictive practices to uphold individuals’ rights.
  • Module 10: Infection Prevention and Control in Adult Care Settings: Understand infection types, transmission, and prevention methods, including risk assessment and proper use of Personal Protective Equipment (PPE).
  • Module 11: Responsibilities and Ways of Working of an Adult Care Worker: Comprehend roles, responsibilities, and delegation in care settings, along with the importance of effective teamwork, partnership working, and adherence to health and safety protocols.
  • Module 12: Handling Information in Adult Care: Grasp legal requirements, policies, and procedures for information handling, including data security measures, confidentiality, and record-keeping practices.
  • Module 13: Promote and Implement Health and Safety Practices: Understand health and safety legislation, policies, and procedures, including risk assessment, safe handling of equipment, hazardous substances, fire safety, and security measures in care settings.

Optional Units

These optional units offer you the opportunity to further expand your expertise and tailor your learning journey to your specific interests and career goals. Whether you’re interested in leadership and management, quality assurance, or supporting individuals with specific needs, these modules provide in-depth exploration and practical skills development to enhance your capabilities in adult care.

  • Module 14: Contribute to Quality Assurance in Adult Care: Gain insights into quality standards, regulatory frameworks, and initiatives for improving outcomes. Learn to assess the impact of standards non-compliance, manage resources effectively, and gather feedback. Understand quality assurance methods, your role, responsibilities, and how to support others.
  • Module 15: Implementing Lead Adult Care Worker Skills: Explore the role and attributes expected of a lead adult care worker, including recruitment and mentoring responsibilities. Learn about effective communication, supporting colleagues, and ensuring compliance with regulations and policies.
  • Module 16: Mentoring and Coaching in Adult Social Care: Differentiate between mentoring and coaching, understanding their roles and benefits. Analyse own attributes and behaviours required for effective mentoring and coaching. Develop skills in setting goals, providing feedback, and supporting continuous improvement.
  • Module 17: Understanding Positive Behaviour Support in Adult Care: Examine legislation, frameworks, and policies related to positive behaviour support. Understand factors influencing behaviour and learn proactive and reactive strategies. Explore approaches to positive behaviour support, emphasising the importance of positive interaction.
  • Module 18: Supporting the Induction Process in Adult Care: Understand the significance of the induction process and its impact on team members and organisations. Learn about conflict resolution, role boundaries, and utilising digital tools. Evaluate the effectiveness of induction processes and identify areas for improvement.
  • Module 19: Adult Social Care Regulation, Inspection, and Quality Improvement: Understand the role of regulatory bodies and inspection frameworks in adult social care. Explore quality improvement strategies, including co-production and quality audits. Learn how to prepare for regulatory inspections and engage with inspection teams effectively.
  • Module 20: Leading a Team in Adult Care: Explore the fundamentals of effective team leadership in adult care, including team dynamics, communication, conflict resolution, and performance management. Learn to engage and support team members, manage conflicts, and evaluate team effectiveness for continuous improvement.
  • Module 21: Introduction to Leadership and Management in Adult Care: Differentiate between leadership and management roles in adult care settings. Explore various leadership styles, principles, and theories. Understand the importance of adaptability and conflict management for effective leadership and management.
  • Module 22: Leading Learning and Development in Adult Care: Understand the significance of learning and development in adult care practice. Explore learning principles, reflective practice, and methods for conducting training needs analysis. Learn to design, implement, and evaluate learning and development plans for continuous improvement.
  • Module 23: Contribute to Recruitment and Selection in Adult Care: Gain insights into recruitment and selection processes in adult care, including legal requirements and organisational policies. Learn about role responsibilities, conflict management, and the impact of digital technology on recruitment. Explore strategies for evaluating and improving recruitment processes.
  • Module 24: Lead in Moving and Positioning of Individuals in Adult Care: Understand legislation, guidelines, and health considerations for safe moving and positioning of individuals. Explore anatomy and physiology related to movement and learn preparatory checks and risk minimisation techniques. Develop skills in effective communication, using aids and equipment, and managing risks during movement.
  • Module 25: Understanding Mental Health Conditions: Explore different mental health conditions, their signs, symptoms, and impacts on individuals and society. Understand legislation, frameworks, and the importance of promoting mental health and wellbeing. Learn about sources of support and referral pathways for individuals experiencing mental ill-health.
  • Module 26: Supporting Positive Risk-Taking for Individuals in Adult Care: Understand the importance of risk-taking and person-centred approaches in adult care. Learn to develop positive risk assessment plans, support individuals in decision-making, and manage conflicts. Explore duty of care principles and strategies for utilising technology to reduce risks.
  • Module 27: Supporting Independence in the Tasks of Daily Living: Explore principles and strategies for promoting independence in daily living tasks. Learn to assess, plan, and provide support for meal planning and preparation, household management, and personal care. Develop skills in identifying changing needs and adapting support accordingly.

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.


Including Assignment, Workbook and Resources:

The full cost of this qualification is £900 per person which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 3 Diploma in Adult Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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