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Certificate in Working in End-Of-Life Care Level 3

Our Level 3 Certificate in Working in End-of-Life Care (RQF) is an accredited qualification designed for individuals in end-of-life care roles. Aligned with the national strategy by the Department of Health, the course enhances end-of-life care practices and sets high standards for service delivery. Throughout the course, you will develop vital skills to support individuals nearing the end of life, ultimately improving their quality of life and ensuring exceptional care.

This seven-module qualification integrates theoretical knowledge with practical skills. Topics covered include advance care planning, understanding loss and grief, meeting specific communication needs, effective symptom management, and holistic end-of-life support. It provides a thorough comprehension of advance care planning, grief support, communication strategies, symptom management, and compassionate care. The theoretical components are covered through remote assignments, with workbooks and resources provided, while practical skills are learned under the guidance of experienced tutors.

This qualification is developed specifically for professionals in care positions who are supporting individuals nearing the end-of-life and wish to enhance their knowledge and practice standards.

Upon completion, you will possess the skills and knowledge to confidently address the complexities of end-of-life care, offering comprehensive and compassionate support to those in the final stages of life.

Course Details

Qualification Name: Level 3 Certificate in Working in End-of-Life Care (RQF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 601/6269/7
Average time to completion: 10 to 14 weeks

Course Content

Mandatory Units

  • Module 1 – Understand Advance Care Planning: This module delves into understanding advance care planning, including the principles, legal aspects, and process involved. It covers identifying national and organisational protocols, discussing capacity and consent, and maintaining a person-centred approach.
  • Module 2 – Supporting individuals with loss and grief before death: This module focuses on comprehending the impact of loss and grief before death, both for individuals and those around them. It explores stages of grief, assisting individuals in identifying and communicating their losses, and providing support services.
  • Module 3 – Support Individuals with Specific Communication Needs: This module covers understanding and meeting specific communication needs, analysing environmental factors, and identifying communication methods. It covers contributing to assessing and addressing individual communication needs, using preferred communication methods, and reviewing and improving the support provided.
  • Module 4 – Managing symptoms in end-of-life care: This module addresses the effects of symptoms in end-of-life care, including pain management and symptom relief techniques. It includes integrating symptom management into care planning, regularly monitoring symptoms, and supporting changes in the care plan.
  • Module 5 – Understanding how to provide support when working in end-of-life care: This module provides an overview of current approaches to end-of-life care, including the impact of national and local factors. It discusses supporting individuals through stages of grief, understanding communication needs, and identifying symptoms.
  • Module 6 – Provide support to manage pain and discomfort: This module focuses on managing pain and discomfort through a holistic approach. It involves encouraging individuals to express their feelings, assisting with self-help methods, and implementing agreed measures for relief.
  • Module 7 – Support individuals at the end of life: This module examines legislation, emotional processes, and advance care planning in end-of-life care. It explores providing support to individuals and key people, addressing sensitive issues, and accessing support services.

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

Upon enrolment, you will be assigned a personal tutor who will assist you through achieving successful and meaningful completion of your award. All of the electronic resources, workbooks and assignments required for you to complete the course will be emailed to you for you to commence working with at a time of your convenience. Your tutor will work with you to set targets and milestones that are achievable for you and will check in with you regularly, providing assistance whenever necessary.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.


Including Assignment, Workbook and Resources:

The full cost of this qualification is £250 per person which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 3 Certificate in Working in End-of-Life Care is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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