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Award in emergency first aid Level 2

Our Level 2 Award in Emergency First Aid at Work (QCF) is an accredited qualification developed to equip learners with essential emergency first aid skills. Delivered over a single day through face-to-face training, this course provides the knowledge required to deliver prompt and effective first aid in workplace emergencies, adhering to the Health and Safety (First Aid) Regulations 1981.

Focused on critical skills and responsibilities, this one-module course covers infection risk reduction, consent acquisition, accident report completion, and identification of necessary first aid equipment. You’ll learn to assess emergency situations, request assistance, manage unresponsive individuals, seizures, perform CPR, assist choking persons, control bleeding, and treat minor injuries, burns, and scalds. The course combines theoretical knowledge with practical workshops, following assessment principles set by the Resuscitation Council (UK) for Regulated First Aid Qualifications and aligning with the objectives of the ABCDE Approach.

Ideal for individuals aiming to enhance workplace safety through acquiring key first aid skills, completion of this qualification certifies candidates as Workplace Emergency First Aiders, meeting HSE standards. You’ll gain the confidence and capability to deliver competent first aid in workplace emergencies, ensuring the health and safety of colleagues and visitors.

Certification remains valid for three years, with annual refresher courses recommended to maintain proficiency.

Course Details

Qualification Name: Level 2 Award in Emergency First Aid at Work (QCF)
Accreditation: iCQ OfQual recognised qualification
OfQual Qualification Accreditation Number (QAN): 603/5824/5
Average time to completion: 1 day

Course Content

Mandatory Units

Become a workplace first aider. From understanding your role to performing life-saving techniques, this one-module course equips you with the knowledge and skills necessary to provide effective emergency first aid.

  • Module 1: Emergency First Aid in the Workplace: This module covers essential skills and knowledge for workplace first aiders. It starts with understanding the role and responsibilities of a first aider, emphasising the need to minimise infection risks and establish consent before providing aid. The ability to complete an accident report form and identify necessary first aid equipment in the workplace is discussed. The course content consists of:
    • First Aid Assessment
      • Identify Role and Responsibilities: Understand and describe the role and responsibilities of a first aider in a workplace setting.
      • Minimise Risk of Infection: Describe methods to minimise the risk of infection to oneself and others when providing first aid.
      • Establish Consent: Identify the importance of obtaining consent before providing first aid to an injured person.
      • Accident Report: Complete an accident report form detailing the incident and actions taken.
    • First Aid Procedures
      • First Aid Equipment: Identify and describe the first aid equipment that should be available in a workplace.
      • Safe Use of Equipment: Describe the safe and proper use of first aid equipment in various situations.
      • Assessment of Emergency Incident: Be able to assess an emergency incident, starting with a scene survey and primary survey of a casualty.
      • Calling for Help: Know when and how to call for additional help or emergency services.
      • Managing an Unresponsive Casualty: Understand procedures for managing an unresponsive casualty who is breathing normally, including assessing consciousness, airway management, and placing them in the recovery position.
      • Managing Seizures: Manage a casualty who is experiencing a seizure, ensuring their safety and preventing injury.
      • CPR (Cardio Pulmonary Resuscitation): Recognise when CPR is necessary, demonstrate proper CPR technique using a manikin, and understand the importance of prompt and effective chest compressions and rescue breaths.
      • First Aid for Shock: Recognise and provide first aid for a casualty suffering from shock, including maintaining their body temperature and providing reassurance.
      • Choking: Recognise and assist a casualty who is choking, including identifying signs of airway obstruction and administering first aid.
      • External Bleeding: Identify different types of external bleeding, control bleeding using appropriate techniques such as direct pressure and elevation, and apply dressings.
      • Minor Injuries: Provide first aid for minor injuries such as small cuts, grazes, bruises, and splinters.
      • Burns and Scalds: Recognise the differences between burns and scalds, and provide appropriate first aid for minor burns and scalds, including cooling the affected area.

This module aims to equip individuals with the skills and confidence to provide effective first aid in the workplace, ensuring the safety and well-being of colleagues and visitors.

Enrolment and Delivery

Please use our enquiry form or contact us by telephone if you have any queries about this qualification or would like to express an interest to enrol onto this course. A member of our team will be happy to answer any questions, help to make sure this course is right for you and/or your staff team, and talk you through what is involved in enrolment and course completion.

This one-day qualification is trained face-to-face at our own premises or if you are an employer and require all 12 places, we can bring the training to you.

On successful completion of your award, your assessor will coordinate with the awarding body for the issuance of your certificates, which will be promptly delivered to you.

Our Facilities

  • Disability access building
  • Ground flood training facilities (at request)
  • Comfortable classroom lecture/study environment
  • Toilet & Washrooms inc. disabled access
  • Refreshments provision


Including Assignment, Workbook and Resources:

The full cost of this qualification is £100 per person or £912 per course (maximum of 12 delegates) which is duly invoiced at the point of enrolment.

Upon completion and certification of this qualification, the certificate(s) for you/your staff members will be sent to you.

Quality Assurance

This Level 2 Award in Emergency First Aid at Work is accredited to the Regulated Qualification Framework (RQF), the new framework for creating and accrediting qualifications in England, Wales and Northern Ireland. The Office of Qualifications and Examinations Regulation (OfQual) regulates this qualification, examinations and assessments in England.

Complete Training is an approved registered centre with the OFQUAL regulated awarding organisation ‘I Can Qualify‘ (iCQ). All our qualifications are subject to both internal and external quality assurance processes to ensure we meet all of the awarding body specifications. All course materials are developed to meet the specific outcomes that make up the full qualification.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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