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GDPR and Confidentiality Training

Our GDPR and Confidentiality Training course is tailored to equip care staff with the knowledge and practical skills needed to understand and uphold UK GDPR regulations while safeguarding confidential information. This course will ensure your team is aware of their responsibilities, the potential consequences of breaches, and how to maintain compliance, fostering trust and professional integrity in care settings.

This course is ideal for care staff and teams who handle personal data, including those in residential care, supported living, or day services, and need to meet UK GDPR requirements as part of their role.

Course Description

Our GDPR and Confidentiality Training course provides care staff with essential knowledge to protect sensitive information and comply with legal requirements. By completing this course, your team will gain the skills to:

  • Identify Potential Consequences of Sharing Data
    Learn the risks and real-world consequences of inappropriate data sharing, including legal, financial, and reputational impacts for both individuals and organisations.
  • Recognise the Legal Impact of Data Breaches
    Understand the serious implications of a data breach and learn how to mitigate risks to avoid penalties and legal action.
  • Follow Workplace Policies and Procedures
    Develop the knowledge to adhere to workplace data protection and confidentiality policies, ensuring compliance in day-to-day practice.
  • Protect Private Information from Accidental Disclosure
    Learn practical techniques to prevent unauthorised viewing, hearing, or accidental sharing of personal information in various workplace scenarios.
  • Recognise Unacceptable Use of the Internet
    Understand what constitutes unacceptable internet usage in the workplace, ensuring compliance with organisational and legal standards.
  • Understand UK GDPR Terminology and Requirements
    Gain clarity on key UK GDPR terms, principles, and legal requirements to ensure compliance and avoid breaches of data protection law.
  • Raise Concerns and Access Support
    Know how to identify potential data risks, raise concerns confidently, and access reliable sources of advice and support when needed.

Compliance and Quality Assurance

Our GDPR and Confidentiality Training course is developed in line with recognised frameworks to meet the highest regulatory and professional standards, helping your organisation achieve compliance and maintain best practices. For this course, we align with the following frameworks:

  • Information Commissioner’s Office (ICO) UK GDPR Guidance and Resources
    Our training incorporates the ICO’s UK GDPR Guidance and Resources, providing your team with the most up-to-date interpretations, tools, and best practices for data protection compliance. This ensures your organisation is aligned with the UK’s leading authority on data privacy, supporting a culture of accountability and safeguarding sensitive information effectively. Learn more (opens in a new tab).
  • General Data Protection Regulation (GDPR) (Data Protection Act 2018)
    Our training fully aligns with GDPR legal requirements, helping your team understand and adhere to data protection laws to avoid breaches and non-compliance. Learn more (opens in a new tab).
  • Skills for Care Statutory and Mandatory Training Guidelines
    Our training integrates the key learning outcomes outlined in Skills for Care’s statutory and mandatory training guidelines. This ensures your staff are equipped with the essential knowledge and competencies required to deliver safe, effective, and compliant care. Learn more (opens in a new tab).

Why Compliance and Quality matter:

  • Compliance with Regulatory Standards: Training content is developed in line with CQC and other relevant frameworks, helping your organisation maintain compliance and demonstrate excellence.
  • Promoting Best Practices: Framework-aligned training ensures your team applies evidence-based methods, fostering a culture of professionalism and respect.
  • Continuous Improvement: We embrace the principles of continuous improvement encouraged by these frameworks, incorporating them into our training to promote reflective practice and ongoing development.

Delivery of the Training

This course will be delivered by an expert trainer in this field at a date and time of your choosing. Training can be hosted at our own premises, which can comfortably accommodate up to 12 individuals, or at your own premises if feasible and required. We are flexible on start times to help accommodate all shift patterns, including evenings and weekends.

Customisation and Relevance: We can adapt the content of this training to include your organisation’s core values, mission, policies, and procedures. By incorporating examples of documents used within your organisation, we ensure that the training is relevant and clear to your staff.

Expertise and Support: Delivered by expert trainers with extensive experience in the field, our courses provide comprehensive knowledge and skills to your team. To help your team stay updated and compliant, we can provide additional refresher courses designed to ensure that staff remain proficient in best practices. These refresher courses can be scheduled as needed to maintain high standards of care.

Please use our enquiry form or contact us by telephone if you have any queries about this training course or would like to express an interest to schedule your training. A member of our team will be happy to answer any questions.

Course Materials and Certification

All course materials will be provided, and refreshments are included. Certificates will be issued upon completion of the course, and you will receive copies of completed evaluation forms for your records.

Our Facilities

  • Disability access building
  • Ground flood training facilities (at request)
  • Comfortable classroom lecture/study environment
  • Toilet & Washrooms inc. disabled access
  • Refreshments provided

Pricing and Duration

  • Time required: Half a day
  • Accommodates: Up to 12 people
  • Price: £275

Suggested Refresher Frequency

To ensure ongoing competence and performance:

  • Monitor staff performance regularly.
  • Evaluate knowledge and skills at least annually.
  • Provide refresher training every 2 years or when significant changes occur in UK GDPR legislation or workplace policies.

Benefits of Our Training

Why Choose Us?

  • Expert Trainers: Learn from experienced professionals who are passionate about care.
  • Comprehensive Content: Our training covers all essential aspects of each topic, ensuring your staff are well-prepared to provide high-quality care and support in their specific area of practice.
  • Quality Assurance: Our courses meet the highest standards, ensuring compliance with all relevant frameworks, guidelines, and legislation specific to each course, including Skills for Care recommendations and CQC standards.
  • Flexible Delivery: Choose from face-to-face sessions at our training centre or your premises, with training available at times to suit all shift patterns.
  • Customisable Training: Tailor the course to reflect your organisation’s unique values and requirements.
  • Refresher Courses: We offer refresher courses to keep your team proficient in up-to-date and best practices.

Frequently Asked Questions (FAQ)

  • What is GDPR and Confidentiality Training, and why is it important?

    GDPR and Confidentiality Training helps care staff understand the importance of protecting personal data and upholding confidentiality in the workplace. This course ensures your team is aware of their responsibilities, the consequences of data breaches, and how to maintain compliance with UK GDPR regulations to safeguard sensitive information.

  • Who should take the GDPR and Confidentiality Training course?

    This course is suitable for care staff and teams who handle personal data, including those working in residential care, supported living, or day services. It is essential for anyone involved in processing or protecting personal information as part of their role.

  • What will I learn in the GDPR and Confidentiality Training course?

    Participants will learn about UK GDPR terminology, legal requirements, and workplace policies on data protection. The course covers topics such as preventing data breaches, recognising unacceptable internet use, and practical techniques for maintaining confidentiality and safeguarding private information.

  • How long is the GDPR and Confidentiality Training course?

    The course lasts for half a day, providing a thorough overview of key UK GDPR concepts and confidentiality practices in a condensed and accessible format.

  • Can the GDPR and Confidentiality Training be customised to meet our organisation’s needs?

    Yes, we can customise the training to reflect your organisation’s core values, mission, policies, and procedures. This ensures the training is relevant and tailored to your team’s specific needs and practices.

  • Do you offer any follow-up or refresher training?

    Yes, we recommend refreshing GDPR and Confidentiality Training every two years or whenever significant changes occur in UK GDPR legislation or workplace policies. Refresher training helps maintain competence and compliance.

  • Where can the GDPR and Confidentiality Training be delivered?

    We offer face-to-face training at our Middleton, Manchester training centre or at your premises. We can accommodate flexible training times, including evenings and weekends, to suit various shift patterns.

  • What is the maximum number of participants in a training session?

    Our training sessions can accommodate up to 12 participants, ensuring a high-quality, interactive learning experience for all attendees.

  • Will I receive a certificate after completing the GDPR and Confidentiality Training?

    Yes, certificates will be issued upon completion of the course. These certificates can be used to demonstrate your team’s commitment to data protection and confidentiality standards.

  • How often should my team refresh their GDPR and Confidentiality training?

    We recommend refreshing the training every two years or whenever there are significant updates to UK GDPR legislation or your organisation’s policies, ensuring continued compliance and understanding.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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