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Equality and Diversity in the Workplace

Our Equality and Diversity in the Workplace Training course equips care staff with the knowledge and skills to foster an inclusive, supportive, and respectful workplace. Through this interactive, face-to-face training, participants will learn how to recognise and address workplace discrimination, promote diversity, and adapt approaches to meet the needs of a diverse workforce. This course enables organisations to cultivate a positive work culture that values equality and diversity.

This course is ideal for care staff, team leaders, managers, and staff in non-care roles like receptionists and cleaners looking to enhance their understanding of equality and diversity in the workplace and promote an inclusive culture among staff teams.

Course Description

Our Equality and Diversity in the Workplace Training course provides participants with practical strategies to promote inclusion, prevent discrimination, and appreciate diversity. By completing this course, participants will gain the skills to:

  • Reflect on the Benefits of Diversity
    Explore the advantages of having a diverse workforce and reflect on how diversity enriches staff teams and enhances organisational effectiveness.
  • Appreciate Uniqueness
    Develop an understanding that each staff member is unique, with varying needs and strengths, creating a supportive environment that values individuality.
  • Utilise Inclusive Approaches
    Learn to adapt different approaches when working with colleagues to meet varying support needs, fostering collaboration and inclusion.
  • Recognise Workplace Discrimination and Gross Misconduct
    Understand what constitutes discrimination and gross misconduct, ensuring that participants can identify and address these behaviours appropriately.
  • Identify and Address Unacceptable Behaviour
    Differentiate between direct and indirect discrimination, gaining the confidence to address unacceptable behaviour and promote respect.

Compliance and Quality Assurance

Our Equality and Diversity in the Workplace Training course is developed in line with recognised frameworks to ensure the highest standards of care, professionalism, and compliance. For this course, we align with the following frameworks:

  • Core Capabilities Framework for Supporting People with a Learning Disability
    We integrate the principles of this framework to equip care staff with the skills to meet the needs of individuals with learning disabilities. This ensures compassionate and person-centred approaches that foster inclusion, independence, and improved quality of life. Learn More (opens in a new tab).
  • Core Capabilities Framework for Supporting Autistic People
    Our training incorporates this framework to help care staff deliver respectful, effective, and tailored support to autistic individuals. By focusing on strengths-based care, we promote wellbeing, autonomy, and inclusion for those on the autism spectrum. Learn more (opens in a new tab).
  • Equality Act 2010
    Provides an in-depth understanding of this foundational legislation, helping participants comply with legal requirements to promote equality and prevent discrimination. Learn more (opens in a new tab)

Why Compliance and Quality matter:

  • Compliance with Regulatory Standards: Training content is developed in line with CQC and other relevant frameworks, helping your organisation maintain compliance and demonstrate excellence.
  • Promoting Best Practices: Framework-aligned training ensures your team applies evidence-based methods, fostering a culture of professionalism and respect.
  • Continuous Improvement: We embrace the principles of continuous improvement encouraged by these frameworks, incorporating them into our training to promote reflective practice and ongoing development.

Delivery of the Training

This course will be delivered by an expert trainer in this field at a date and time of your choosing. Training can be hosted at our own premises, which can comfortably accommodate up to 12 individuals, or at your own premises if feasible and required. We are flexible on start times to help accommodate all shift patterns, including evenings and weekends.

Customisation and Relevance: We can adapt the content of this training to include your organisation’s core values, mission, policies, and procedures. By incorporating examples of documents used within your organisation, we ensure that the training is relevant and clear to your staff.

Expertise and Support: Delivered by expert trainers with extensive experience in the field, our courses provide comprehensive knowledge and skills to your team. To help your team stay updated and compliant, we can provide additional refresher courses designed to ensure that staff remain proficient in best practices. These refresher courses can be scheduled as needed to maintain high standards of care.

Please use our enquiry form or contact us by telephone if you have any queries about this training course or would like to express an interest to schedule your training. A member of our team will be happy to answer any questions.

Course Materials and Certification

All course materials will be provided, and refreshments are included. Certificates will be issued upon completion of the course, and you will receive copies of completed evaluation forms for your records.

Our Facilities

  • Disability access building
  • Ground flood training facilities (at request)
  • Comfortable classroom lecture/study environment
  • Toilet & Washrooms inc. disabled access
  • Refreshments provided

Pricing and Duration

  • Time required: Half a day
  • Accommodates: Up to 12 people
  • Price: £275

Suggested Refresher Frequency

To ensure ongoing competence and performance:

  • Monitor and assess staff performance regularly.
  • Evaluate knowledge and skills at least annually.
  • Provide learning and development opportunities as needed, with mandatory refreshers at least every two years.

Benefits of Our Training

Why Choose Us?

  • Expert Trainers: Learn from experienced professionals who are passionate about care.
  • Comprehensive Content: Our training covers all essential aspects of each topic, ensuring your staff are well-prepared to provide high-quality care and support in their specific area of practice.
  • Quality Assurance: Our courses meet the highest standards, ensuring compliance with all relevant frameworks, guidelines, and legislation specific to each course, including Skills for Care recommendations and CQC standards.
  • Flexible Delivery: Choose from face-to-face sessions at our training centre or your premises, with training available at times to suit all shift patterns.
  • Customisable Training: Tailor the course to reflect your organisation’s unique values and requirements.
  • Refresher Courses: We offer refresher courses to keep your team proficient in up-to-date and best practices.

Frequently Asked Questions (FAQ)

  • What is the Equality and Diversity in the Workplace course, and why is it important?

    This course equips care staff with the knowledge and skills to foster an inclusive, supportive, and respectful workplace. It is essential for recognising and addressing discrimination, promoting diversity, and adapting approaches to meet the needs of a diverse workforce, creating a positive organisational culture.

  • Who should take the Equality and Diversity in the Workplace course?

    This course is ideal for care staff, team leaders, and managers. It is specifically designed for those looking to enhance their understanding of equality and diversity and to promote an inclusive culture within their teams.

  • What will I learn in the Equality and Diversity in the Workplace course?

    Participants will learn practical strategies to:
    Reflect on the benefits of diversity and appreciate the uniqueness of individuals.
    Utilise inclusive approaches to meet varying support needs.
    Recognise and address workplace discrimination and gross misconduct.
    Identify and address unacceptable behaviour, including direct and indirect discrimination.
    Ensure compliance with frameworks such as the Equality Act 2010, promoting equality and preventing discrimination.

  • How long is the Equality and Diversity in the Workplace course?

    The course is a half-day session, providing a comprehensive overview of key principles in a manageable timeframe.

  • Can the Equality and Diversity in the Workplace course be customised to meet our organisation’s needs?

    Yes. The training content can be tailored to incorporate your organisation’s core values, mission, policies, and procedures. Real-world examples relevant to your workplace can also be included for clarity and relevance.

  • Do you offer any follow-up or refresher training?

    Yes, we offer refresher courses designed to keep staff up-to-date with best practices and compliance standards. Refresher sessions are recommended every two years or as needed to maintain knowledge and performance.

  • Where can the Equality and Diversity in the Workplace course be delivered?

    The training can be delivered at our centre in Middleton, Manchester, or at your premises if preferred. We are flexible with start times and can accommodate various shift patterns, including evenings and weekends.

  • What is the maximum number of participants in a training session?

    The course can accommodate up to 12 participants per session to ensure effective interaction and high-quality learning.

  • Will I receive a certificate after completing the Equality and Diversity in the Workplace course?

    Yes, all participants will receive a certificate upon completion, validating their participation and knowledge gained from the course.

  • How often should my team refresh their Equality and Diversity training?

    To ensure ongoing competence and compliance, we recommend refreshing the training at least every two years. Regular evaluation and development opportunities should also be provided to maintain high standards.

Enquiry Form

At Complete Training, we understand that choosing the right training provider is an important decision, and we’re here to support you every step of the way. Your enquiry is important to us, and we want you to feel completely at ease reaching out to us.

Rest assured, there’s absolutely no pressure here. Feel free to ask us anything. We’re here to provide you with the information you need, without any obligation to commit.

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