Effective Date: 20th July 2023
Last Updated: 30th April 2025
Welcome to Complete Training. We are committed to providing accurate, high-quality information about our Health and Social Care training courses, Accredited Qualifications, and related services, materials and resources through our website. These Terms of Service (“Terms”) govern your use of our website “complete.training” and any content, products, or services provided through it (including listings of training courses, course information, and contact options). By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website.
These Terms explain your responsibilities and ours in using the site.
1. Use of Website
1.1 Compliance
You agree to use our website in compliance with all applicable laws, regulations, and these Terms. You are solely responsible for any activity you undertake through our website.
1.2 Prohibited Activities
You must not engage in any unauthorised activities, including but not limited to:
- Violating any laws or regulations.
- Impersonating any person or entity.
- Uploading or transmitting malicious code or viruses.
- Interfering with the security or proper functioning of our website.
- Attempting to scrape course data and any other content.
- Collecting or harvesting user information without consent.
- Attempting to access restricted areas without permission.
2. Intellectual Property
2.1 Ownership
Complete Training retains all intellectual property rights to the content and materials on our website, unless otherwise stated. Learn more about our Copyright Policy.
2.2 Limited Licence
You are granted a limited, non-exclusive, non-transferable licence to access and use our website for personal, non-commercial purposes only. You may not reproduce, modify, distribute, or otherwise use our content without our express written permission.
3. External Links
3.1 Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or practices of external sites, and inclusion of a link does not imply endorsement. Read about our approach to external linking.
4. Disclaimer of Warranties
4.1 Use at Your Own Risk
We take great care to ensure the accuracy and quality of the information and materials provided on our website. However, the content is provided for general informational and professional development purposes only. We do not guarantee that the website will always be available, error-free, or uninterrupted. Your use of our website and materials is at your own discretion and risk.
5. Accuracy of Course Information
5.1 General Information
We strive to provide accurate and up-to-date information regarding our training courses and accredited qualifications, including course descriptions, pricing, and framework alignment details. However, this information is subject to change without notice. Complete Training reserves the right to modify course content at its discretion. The information provided on the website is for general guidance only and does not constitute a binding contractual offer.
6. Website Accessibility
6.1 Our Commitment
Complete Training is committed to making our website accessible to as many people as possible. We strive to adhere to recognised accessibility standards and are continually working to improve the user experience for everyone. If you encounter any difficulties accessing information on our website, please contact us using the link provided in the “Contact Us” section, and we will make reasonable efforts to provide you with the information you need in an alternative format.
7. Limitation of Liability
7.1 Indemnification
You agree to indemnify and hold harmless Complete Training, its affiliates, officers, directors, and employees from any claims, damages, liabilities, and expenses arising from your use of our website or breach of these Terms.
8. Changes to Terms
7.1 Modifications
We may update or modify these Terms from time to time. Changes take effect upon being posted on this page. We encourage you to review the Terms periodically. Continued use of the website after changes are made constitutes your acceptance of the updated Terms.
9. Governing Law
8.1 Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Contact Us
If you have any questions about these Terms of Service, please contact us here.