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External Linking Policy

Effective Date: 20th July 2023
Last Updated: 27th April 2025

At Complete Training, we are committed to providing our visitors with up-to-date, valuable, reliable, high-quality content. This External Linking Policy outlines our approach to including external links on our website. By using our website, you agree to the terms of this policy.


1.1 Why We Link to External Sites
We may include external links to reputable and authoritative sources that complement or enhance the content on our website. These links are intended to provide our visitors with additional information, context, and resources.

1.2 Citations and References
To support the accuracy and reliability of the information we provide, we may link to credible sources such as UK legislation and regulatory bodies, awarding bodies, care service providers, professional associations, research publications, news articles, and other recognised organisations relevant to the Health and Social Care sector.


2. Criteria for External Linking

2.1 Relevance and Value
We carefully assess the relevance and value of external links to ensure they align with the topics and themes covered on our website. We prioritise links that enhance the reader’s understanding, knowledge, and engagement with the subjects we discuss.

2.2 Credibility and Authority
We prioritise linking to reputable and authoritative sources widely recognised in the Health and Social Care community. We avoid linking to websites with questionable credibility, unreliable information, or unethical practices.


3.1 Third-Party Content
Complete Training is not responsible for the safety, accuracy, quality, or content of external websites linked from our platform. The inclusion of an external link does not imply endorsement, recommendation, or affiliation with the linked website.

3.2 User Discretion
We strongly encourage users to exercise their own judgement and discretion when accessing external links. Visiting external websites is at the user’s own risk, and users should review the external site’s privacy policies and terms of use.


4.1 Link Removal Requests
If you believe that an external link on our website is inappropriate, broken, or leads to questionable content, please contact us. We will review the link and take appropriate action, including removal if necessary.


5.1 Our Process
We are committed to maintaining a positive user experience on our website, which includes ensuring the reliability of our external links. We utilise a broken link detection system to regularly identify and address any non-functioning external links. Upon detection of a broken link, our team will promptly investigate the cause and take appropriate action. This may include attempting to repair the link, replacing it with a link to a relevant and updated resource, or removing the link entirely if a suitable replacement cannot be found. While we strive to keep all links active, the dynamic nature of the internet means that external websites can change or become unavailable without our immediate knowledge. We appreciate users who report broken links to us, as outlined in section 4.


6.1 Approval for Links
We welcome and appreciate links to our website from other reputable sources. However, we reserve the right to request the removal of any link that we find inappropriate or inconsistent with our values and mission.

6.2 Linking Guidelines
When linking to Complete Training, please use our official website name (“Complete Training”) and ensure that the link accurately represents our content. Please do not frame our content or imply any endorsement without our explicit permission.


7. Changes to the External Linking Policy

7.2 Modification
We reserve the right to update or modify this External Linking Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to periodically review this page for the latest information on our linking practices.


Contact Us

If you have any questions or concerns regarding this External Linking Policy or our linking practices, please contact us here.

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