Jo Oldfield
Director and Co-Founder / Complete Training
Jo Oldfield is the Co-Founder and Director of Complete Training and one of Greater Manchester’s most respected specialists in care sector education. With over 30 years of experience across the Health and Social Care sector, Jo has developed a reputation for designing and delivering accredited training that is inclusive, accessible, and tailored to the real-world needs of both services and their end users.
Her career has included key roles with local authorities, private organisations, and as a freelance consultant and educator. She brings a strong strategic focus to her work, having provided high-level consultancy in leadership development, service design, coaching, and workforce wellbeing. She is also a certified life coach and advocate for inclusive practices and mental health in the workplace.
Jo’s professional interests centre around Diversity, Equality and Inclusion, and empowering individuals through education. She has particular expertise in supporting people with ADHD, Autism, complex mental health needs, learning disabilities, and age-related cognitive challenges. She is the lead developer of an independent living skills curriculum for people with a range of disabilities, designed to support transition services and lifelong independence.
A published author of six books on ADHD and Autism, Jo is deeply committed to raising awareness and improving support in both professional and personal care contexts. Her written resources are widely used across the care sector and reflect her unwavering dedication to improving the quality and accessibility of care education in the UK.
At Complete Training, Jo leads the continuous development and evaluation of course content, ensuring all training remains aligned with the latest regulations, best-practice standards, and the needs of an evolving sector. She remains actively involved in the delivery of training herself — a part of the role she is deeply passionate about, continuing to inspire learners and champion high-quality, person-centred education.
Jo’s Professional Credentials
Experience
- 30 years of experience in the Health and Social Care Sector
- 2013 – Present – Co-Founder and Director, Complete Training
- 2010 – 2013 – Freelance Care Sector Consultant and Educator
- 2009 – 2010 – Service and Learning Manager, Social Inclusion Unit, Rochdale Metropolitan Borough Council
- 2002 – 2010 – Freelance Care Sector Consultant and Educator
- 2000 – 2002 – Senior Inclusion Officer, Social Inclusion Business Unit, Rochdale MBC
- 1995 – 2000 – Manager, Day Service for Learning Difficulties
- 1993 – 1994 – Support Roles, GateWay, MENCAP and Learning Disabilities services
Qualifications & Professional Memberships
- Level 7 NVQ Diploma in Strategic Management and Leadership
- Certificate in Education (Further, Higher and Adult Education)
- Level 4 Certificate in Conducting Internal Quality Assurance
- Level 4 Certificate in Further Education Training – Stage 1 and 2
- Level 3 D32/D33 Assessor Award
- Level 3 NVQ in Promoting Independence
- Level 3 Diploma in Life Coaching
- Level 2–3 Certificates in:
- Understanding Safeguarding and Prevent
- Understanding Dignity and Safeguarding in Adult Health and Social Care
- Understanding Autism
- Awareness and Prevention of Falls
- Understanding the Safe Handling of Medication
- Mental Health Awareness
- Behaviour That Challenges
- Care and Management of Diabetes
- Level 2 Award in Mental Health First Aid
- Functional Skills Qualifications in:
- Mathematics – Level 2
- ICT – Level 2
- Specialist Credentials:
- Dyslexia Therapist Diploma
- NLP Master Practitioner (Distinction)
- Certificate in Continuing Professional Development (Special Educational Needs)
- BSc Psychology (First Stage)
- Member of The Complementary Medical Association (CMA)
- International Therapy Examination Council Beauty Specialist Diploma
- Centre of Excellence – Diploma in Kinesiology
- CBT Practitioner Diploma
- SEN Law (Level 3 – Ongoing)
Education Training & CPD
- Safeguarding Adults & Children
- MCA and DoLS – Introducing LPS
- Equality and Diversity
- Prevent Duty (Education and General) – Greater Manchester Police
- Dementia Awareness
- Autism & Neurodiversity Awareness
- Learning Disability Awareness
- Fire Safety
- Food Hygiene & Nutrition
- Infection Prevention and Control
- GDPR and Confidentiality
- Health and Safety in the Workplace
- End of Life Awareness
- Emergency Situations
- Active Support in Care
- Person-Centred Approaches
- Positive Behaviour Support & Non-Restrictive Practice
- Moving and Positioning Individuals
- Invigilation Training
Publications
Author of 6 books – Catalogue
- ADHD – “Living My Adventure” (Book) Link
- Grumfy and his Adventures (Book) Link
- My little book to help me in the way I need you to: A little book of strategies to help young adults (Book) Link
- My Little Book of Strategies: Everything I need you to know to help me (Book) Link
- ADHD – Living the adventure: “My Little Book of Essential Things I want you to know about me” (Book) Link
- My little book on what I want you to know about my child (Book) Link